Is Sephora a Threat to the East Village?
Could a new Sephora location disrupt an iconic community?
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How Can Independent Retailers Improve ‘Shop Local’ Consumer Intent?
How can smaller retailers leverage the “shop local” movement to cultivate more interest?
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Did Walmart’s Great Value Brand Need a Makeover?
Is now the time for a Great Value makeover?
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What Will Tomorrow’s Customer Experience Leaders Look Like?
What are the fundamental keys to success for tomorrow’s CX leaders in retail?
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Will AI Store Managers Be Better Than Human Ones?
In a groundbreaking experiment, an AI model was tasked with managing a retail store.
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Are Social Media Comments Sections a Worthwhile Brand Playground?
Are social media comments sections worth it for brands?
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Should Apple be Closing its First Unionized Store?
Should Apple be closing its first unionized store in Maryland?
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Will Dollar General’s AI-Enabled In-Store Audio Network Convince, or Annoy, Shoppers?
Will DG’s new AI-drive in-store audio messaging work with its core demographic?
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Why Is QVC Being Tuned Out?
QVC, the home shopping king, issued a going concern warning amid a decades-long decline in linear TV viewership and heightened competition in livestream e-commerce. In a filing with the Securities and Exchange Commission, the parent of QVC and HSN said it could not file its annual report on time in light of ongoing negotiations with…
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How Can Morale Be Kept High During Lengthy Turnarounds?
Morale often takes a hit during turnaround efforts. Can this be mitigated?
