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Cabela's Implements Impact 360 Workforce Optimization Software from Verint to Enhance Customer Service and Satisfaction
Verint Systems Inc. (NASDAQ: VRNT) today announced that Cabela’s Incorporated—the leading specialty retailer and world's largest direct marketer of hunting, fishing, camping and related outdoor merchandise—has recently completed the implementation of its Impact 360 solution across five contact center sites in Nebraska.
Source: Verint Systems Inc.