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New Research Shows how to keep Showrooming Shoppers in Brick & Mortar Stores

Columbia Business School·

New research from Columbia Business School and loyalty expert Aimia shows retailers steps they can take to entice consumers with mobile devices to make purchases inside their store walls. "Showrooming and the Rise of the Mobile-Assisted Shopper" identifies five segments of mobile–assisted shoppers and finds opportunities to engage and retain tech–savvy customers.