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Real-Time Social Insights from SAP Help Companies Engage With Customers Like Never Before
SAP AG today announced the
release of the SAP® Social Contact Intelligence analytic application. Powered by the SAP HANA® platform, the new application allows businesses to unlock sentiment and contact insights from both social media channels and internal, company-owned sources to better target and influence prospects and customers in a variety of ways.
Source: Bloomberg/PR Newswire