Yelp Introduces New Ways to Discover and Connect with Local Businesses, and Contribute Helpful Content

Yelp, the online platform for finding local businesses, has introduced new features to make it easier for customers to find the right business and write more detailed reviews. Yelp Guaranteed offers a satisfaction guarantee programme for users who hire eligible home service businesses, with up to $2,500 available in compensation. The company has also enhanced its search features, using artificial intelligence (AI) and large language models to offer smarter suggestions and highlight relevant snippets from reviews. Yelp has also created new ways for users to contribute to the platform, including video uploads and interactive review topics.