DataGrail, the leading Privacy Control Center™, has unveiled a pioneering Managed Services offering, becoming the first in the industry to provide comprehensive data privacy management. The new service takes on the day-to-day responsibilities of data privacy management, allowing companies to focus on their strategies and overall impact. DataGrail Managed Services handles customers’ data subject request (DSR) fulfillment and data mapping processes, streamlining internal resources and reducing the need for additional headcount. Amidst ever-changing data privacy regulations and a surge in DSR volume, companies struggle to keep up with their privacy obligations, making DataGrail’s Managed Services a valuable solution.
By leveraging its Risk Intelligence and data mapping capabilities with over 2,000 integrations, DataGrail is uniquely equipped to manage data privacy programs for customers. The automation functionality streamlines DSR processes across various internal data systems, ensuring efficient and accurate responses. DataGrail’s Managed Services offers the benefits of technical privacy experts as thought partners, assisting privacy and legal teams in addressing complex and sensitive issues.
For customers using DataGrail’s Request Manager product, Managed Services provides timely DSR processing, coordination of internal stakeholders, and fully documented end-to-end processes. For those utilizing Data Mapping capabilities, Managed Services offers internal stakeholder engagement, risk assessment, approvals tracking, and project planning.
Feedback from customers has been highly positive, with increased efficiency and reduced workload in responding to privacy requests. DataGrail’s Managed Services enables teams to establish a scalable and reliable data privacy program, ensuring consumer information protection and reduced business risk.