New Feature Gives Retail Associates the Power of eCommerce at the POS
South Portland, ME: FieldStack, a retail software and data analytics company, announces FlexOrder™, a feature that makes in-store retail transactions more versatile and secure. With FlexOrder™, store associates can offer customers the same convenience and flexibility they’ve come to expect from online shopping.
The new feature is exclusive to the FieldStack Unified Commerce Platform and lets retailers provide a variety of fulfillment options directly at the register. FlexOrder™ simplifies the process for everything from special orders and pre-orders to same-day delivery and in-store pickup at any location. On top of that, it uses secure, tokenized payments to keep customer data safe.
Key highlights of FlexOrder™:
- Tokenized Payments: Keep your customer’s payment information safe with secure tokenization – automatically converting credit card details into random characters to be processed only when the order is fulfilled.
- Flexible Fulfillment: Offer customers more fulfillment options in a single transaction at the register – pre-orders, special orders, and more.
- Simplified Checkout: Charge customers only when their order is fulfilled, eliminating upfront payments or refunds for unfulfilled orders.
“FlexOrder™ goes way beyond a customer assist mode,” said Brett Wickard, CEO at FieldStack. “As a customer, you want things to be seamless. As a clerk, you want things to be powerful but simple to use. That’s what FlexOrder™ does. It makes all these fulfillment options at the point-of-sale so easy.”
By combining the flexibility of eCommerce with the convenience of in-store checkouts, FlexOrder™ creates a better experience for customers and store associates.
Learn more:
Visit FieldStack at Booth #1737 during NRF’25 Retail’s Big Show (January 12 – 14, 2025) to see FlexOrder™ in action!
Want to learn more? Visit fieldstack.com or reach out to see how FlexOrder™ can transform your checkout process today.
About FieldStack:
FieldStack, founded in 2013 by Brett Wickard (BrainTrust), is a software company offering retail solutions based on Lean Retail Principles and was recently featured on the 2024 GetApp’s Category Leaders in Retail POS Systems. Through strategic partnerships and collaboration, the team at FieldStack helps retail chains utilize advanced analytics within a unified platform to transform into lean, customer-centric, data-driven operations.