Publix, a prominent supermarket chain, has secured the top position in Newsweek’s 2024 America’s Best Customer Service list for the sixth consecutive year in the supermarket category. This recognition is based on a survey of over 30,000 U.S. customers who were asked about their likelihood to recommend companies to friends and family, as well as their assessment of various aspects such as communication quality, professional competence, customer focus, and accessibility.
Publix’s commitment to providing premier service and treating customers exceptionally well has contributed to its consistent success in this ranking. The company operates 1,351 stores across several states in the U.S. and is known for its dedication to superior quality and customer satisfaction.