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Agentic AI is Transforming Retail: Are You Ready?

Explore how agentic AI, a network of autonomous, highly capable AI agents is reshaping retail operations, workforce productivity, and customer experiences. This eBook, featuring insights from IBM experts Raju Kattady and Veronica Moyer, shows how retailers can leverage AI to streamline complex workflows, optimize staffing and training, improve order fulfillment, and deliver personalized, frictionless customer interactions.

Learn from real-world case studies, including grocery pickup optimization, AI-driven onboarding, and supply chain reinvention, while understanding the critical role of AI governance in maintaining trust, compliance, and brand protection. Whether you’re a retailer, consumer products leader, or technology strategist, this guide demonstrates why agentic AI is no longer optional, it’s essential for competing and thriving in the future of retail.