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Restaurant shuts down for an employee ‘day of kindness’

The New York Times 07/14/2021

Owners of the Apt Cape Cod farm-to-table restaurant have seen rude customers reduce some employees to tears. In one recent incident, a man lit into one young employee for not taking a breakfast takeout order before the restaurant opened. Brandi Felt Castellano and co-owner and spouse Regina Felt Castellano made the decision to close the restaurant for a “day of kindness” for employees. “People are always rude to restaurant workers, but this far exceeds anything I’ve seen in my 20 years,” said Brandi Felt Castellano.

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