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Starbucks teases ‘future drive-thru concept’

QSR Magazine 01/29/2021

The realities of doing business during the novel coronavirus pandemic has compelled Starbucks to move from promoting its stores as the third place, a destination other than home or office, to focusing operations on offering different ways to pick up orders. That has led to a greater emphasis on drive-thrus. Former Starbucks COO Roz Brewer teased a “future drive-thru concept’ as close to being rolled out before she recently left the company to become Walgreens’ CEO.

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