Amazon News

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75% of Amazon Shoppers Are Women, and the Retailer Boasts a 99% Repeat Rate: Can Amazon Continue To Grow?

Amazon posts an impressive 99% repeat rate and 86% household penetration. Where are the opportunities for growth?

Exterior view of the Amazon Logistics delivery agency in Velizy-Villacoublay, France Spring sale

The Amazon Big Spring Sale 2025 Starts Next Week

Amazon’s Big Spring Sale is back again this year.

Amazon haul prime boxes and envelopes delivered to a front door of residential building

Amazon Haul Struggles To Compete With Temu, SHEIN: Will That Change in the Near Future?

Amazon Haul has had a slow start in attracting market share. Can it truly compete against Temu and SHEIN given the current macroeconomic situation?

Amazon Prime truck, workers considering strike

Amazon Sales Actually Increase During Feb. 28 ‘Economic Blackout’ Boycott

Amazon appeared to emerge from the Feb. 28 economic blackout boycott unscathed.

Amazon Announces Plans to Unveil New Alexa Devices in 2025

Amazon Announces Plans To Unveil New Alexa Devices in 2025

Amazon will have a whole new Alexa lineup soon.

amazon alexa device, Alexa+

Amazon’s Alexa+ Will Release in March and Cost $20 Monthly for Non-Prime Members

Prime members will get Alexa+ as an added benefit.

Target Faces Class Action Lawsuit for Its DEI Policy Rollback As Investors Claim They Were 'Deceived'

Should Target Be Doubling Down on Beauty?

Target is introducing more than 2,000 beauty products. Does it make sense for Target to further position itself around the beauty category?

Amazon Fresh store

Why Is Amazon Flailing at Brick-and-Mortar Retail?

Amazon has faced numerous shortcomings across its experiments with brick-and-mortar retail over the years. Is there a common missing element across Amazon’s underwhelming experiments with physical retail?

Amazon Prime truck, workers considering strike

Amazon Pays Nearly $4M to Settle Lawsuit Alleging Misappropriation of Drivers’ Tips

Amazon allegedly used driver tips to pay base wages, which violated a 2015 stated compensation policy.

Amazon Office RTO, TikTok

Amazon Q4 Earnings Reveal ‘Successful’ Holiday Shopping Season, Continues AI Investments

Amazon saw significant growth in the fourth quarter.

UPS and Amazon Delivery

Will Amazon Miss Full Access to UPS Delivery?

UPS announced plans to reduce the volume it moves for Amazon by more than 50%. Will UPS eventually regret the move, or does it make sense for the carrier?

United Parcel Service Delivery Truck, UPS

UPS Is Reducing Volume of Deliveries for Amazon by More Than 50%

UPS is moving away from Amazon shipments in favor of more profitable customers.

Barnes and Noble bookstore in the Fifth Avenue

What Lessons Can Be Learned From Barnes & Noble as It Competes Against Amazon and Other Booksellers?

Barnes & Noble has reversed its previously dire fortunes under CEO James Daunt. What lessons can be learned?

Amazon warehouse building

Why Is Amazon Ending Its ‘Try Before You Buy’ Program?

Amazon is ending its “Try Before You Buy” service in part because artificial intelligence is helping solve size and fit issues for online shoppers. Does the closure likely reflect underlying challenges in the wardrobe subscription model?

Amazon Office RTO, TikTok

Amazon RTO Hampered by Office Theft, Cramped Parking Lots, Lack of Office Space

After kicking off its return-to-office policy on Jan. 2, Amazon’s corporate employees are issuing a litany of complaints.

Amazon app on phone

​​Amazon Retail CEO Champions Risk-Taking

Amazon exec Doug Herrington discussed the value of risk-taking at NRF 2025. What lessons can be learned?

Amazon AI-generated books.

FTC Investigates Publishing.com: Are AI-Generated Books a Real Problem for Amazon and Other Retailers?

Amazon and other booksellers are host to innumerable volumes of AI-generated books. What needs to change?

try before you buy concept. neatly folded assorted clothes

Amazon Shutting Down Try Before You Buy Program, Pushing AI Tools

Amazon’s popular Try Before You Buy program will soon come to an end.

fake reviews concept

Amazon Fights Back Against Fake Reviews: How Can Retailers Prevent Fraudulent Feedback?

Amazon is preparing to take further steps to prevent fake reviews. What can retailers do to halt this practice?

sustainability concept

Amazon Signals Move Toward Sustainable Packaging: How Sustainability Can Drive Profit

Sustainability is becoming an important part of retail business. Can sustainability initiatives drive profit?

Starbucks labor union strike

Will Labor Unrest Get Worse Before It Gets Better?

Recent strikes over the holiday period show the labor pressures aren’t letting up. Do you see labor activism at retail taking another step forward or retreating in 2025?

Amazon Music & Universal Strike Deal To Collaborate on Streaming Music, Audiobooks, and AI. Here Are The Details.

Amazon Music & Universal Strike Deal To Collaborate on Streaming Music, Audiobooks, and AI. Here Are the Details

Amazon continues expanding its interests.

British Airways in Talks with SpaceX and Amazon Over WiFi Deal

British Airways in Talks With SpaceX and Amazon Over Wi-Fi Deal

British Airways is weighing all its options.

Amazon Hit by Nationwide Strike Launched by the Teamsters Union

Amazon Hit by Nationwide Strike Launched by the Teamsters Union

Thousands of Amazon workers have walked off the job.

amazon warehouse shelves

Senate Investigation Alleges Amazon Ignored Alarming Injury Warnings

Amazon says the Senate committee’s report is misleading.

Amazon Prime truck, workers considering strike

Amazon Workers Threaten Holiday Season Strike: ‘The Clock Is Ticking’

Unionized Amazon workers are pushing for a contract, or a strike may occur.

Amazon Introduces Car-Buying Platform Amazon Autos

Amazon Introduces Car-Buying Platform Amazon Autos, Starting With Hyundai

Through Amazon Autos, consumers can browse for new Hyundai from a local dealership.

Amazon Prime delivery.

Amazon Sued for Excluding Low-Income Neighborhoods From Prime Delivery

Amazon is facing a DC lawsuit over alleged deceptive business practices.

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Amazon Unleashes Nova AI Models at re:Invent Conference

In the AI race, Amazon Web Services is trying to get ahead with new artificial intelligence models.

Amazon app on phone

Should Steve Madden Be Adding a Buy With Prime Button?

Steve Madden has become the latest brand to add a Buy with Prime button to its website. Do you see more benefits than risks for the brand?

Porch pirates packages on porch

‘Tis the Season for Porch Pirates: What Can Be Done To Stop Package Theft?

Porch pirate incidents are on the rise. What can you do to prevent falling prey to thieves?

Amazon haul prime boxes and envelopes delivered to a front door of residential building

Porch Pirates Ramping Up Activity in 2024 as Holiday Season Hits, Package Theft Becoming More Common

Porch pirates have many Americans worried as the holiday season ramps up.

Customers Kohl's strip mall store

Kohl’s Stock Plunges After Disappointing Earnings and CEO Exit: Can the Company Still Compete?

Kohl’s has shared a gloomy earnings report and announced that its CEO will be stepping down. Can the company actually survive in the long run?

Reading Amazon reviews

Are Online Customer Reviews Amazon’s Secret Sauce?

A new holiday ad campaign starring actor Adam Driver highlights the benefits Amazon’s five-star customer reviews add to the shopping experience. Why is Amazon highlighting reviews rather than deals, fast delivery, and other factors?

Amazon app on phone

Amazon Live Taps Martha Stewart and Jennifer Hudson To Host Black Friday Shopping Shows

On the biggest shopping day of the year, Black Friday, Jennifer Hudson and Martha Stewart will pitch Amazon special deals as part of a series of live shopping shows produced by TalkShopLive.

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Amazon Invests Another $4B in Anthropic, Adds Program for Quantum Computing

Amazon is going all in with AI startup Anthropic as well as getting ready for quantum computing.

Adam Driver

Adam Driver Brings Amazon’s Funniest 5-Star Reviews to Life in New Ad Campaign

Actor Adam Driver stars in a hysterical new “5-Star Theatre” ad campaign for Amazon.

Walmart store entrance

Walmart’s Business Is Booming, So Why Are Other Discount Retailers Struggling?

Walmart is seeing a surge in business. Why are other discount retailers struggling to compete?

Amazon Alexa-enabled Echo device.

Amazon’s New AI-Powered Alexa Upgrade Could Launch Partnerships With Uber, Instacart, and Others

Amazon’s planned AI-enhanced Alexa update is facing some significant headwinds.

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Taking Aim at Temu and Shein, Amazon Launches ‘Haul’

Amazon is jumping into the deep discount marketplace with Haul.

amazon package on floor

Will Amazon Haul Steal Market Share From TikTok Shop, SHEIN, and Other Chinese Retailers?

Amazon is making headlines across the globe today with the announcement of Amazon Haul, a new shopping service. Will it be able to compete with Temu, SHEIN, and TikTok Shop?

eyeglasses on table

Amazon Reportedly Developing Smart Glasses for Faster Deliveries

Supposedly, the Amazon glasses could improve a delivery driver’s efficiency.

Amazon fulfilment center

Amazon’s New Holiday Campaign Shines a Spotlight on Small Acts of Everyday Kindness

A new and uplifting holiday campaign from Amazon is shining a spotlight on how a small act of everyday kindness can change someone’s life.

amazon package on floor

‘Returnless Refunds’ Help Retailers Keep Prices Low and Customers Happy

First popularized by Amazon, returnless refund policies are becoming more common among retailers.

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Amazon Beats Analysts’ Expectations in Latest Earnings Report

Amazon released better-than-expected third-quarter earnings.

Amazon Gives Prime Members Early Access To See ‘Wicked’

Via a partnership with Amazon Prime, “Wicked” fans can see the film four days earlier.

Christmas gifts

Who’s Making the Best Decision for Holiday Returns: Walmart or Amazon?

Holiday returns can make or break a customer’s shopping experience, and with competition fierce, retailers are looking for ways to balance convenience with profit protection. What strategies can retailers use to do so while enhancing customer satisfaction during the holiday season?

Amazon Prime's Big Deal Days are just ahead in October.

Will Amazon Benefit by Showing Pricing History?

With the help of its new AI shopping chatbot, Rufus, Amazon is experimenting with allowing some users to access the pricing history of the products sold on its platform. Would such a level of pricing transparency be highly appealing and useful to most Amazon shoppers?

Amazon Office RTO, TikTok

Amazon Makes Grocery Shopping Easier: Allows Bundling of Groceries, Non-Food items

All in-one shopping? Yes, please, and thank you Amazon.

Amazon Prime Grocery Delivery

Can Linking Amazon’s Grocery Banners to Amazon.com Elevate One-Stop Shopping?

Amazon is reconfiguring its fulfillment centers to allow Prime members to add goods from Amazon.com, Amazon Fresh, and Whole Foods in one cart to support the ultimate one-stop shopping solution. Is this feasible operationally and a game-changer for shoppers?