Business Insider

Chewy, known for surprising customers with personalized pet portraits, is facing backlash from its artists over a new contract that restricts creative control. The company recently increased the artist fee for each portrait but introduced a more-restrictive contract that limits the number of portraits an artist can paint and forbids them from signing their work. Artists expressed frustration with the lack of fair pay, recognition, and creative freedom, raising concerns about the company’s treatment of its artistic partners.

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