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United Airlines CEO Addresses Recent Plane Incidents
March 18, 2024
The CEO of United Airlines, Scott Kirby, has penned a letter to reassure passengers amidst a recent surge in concerning plane incidents. The carrier is diligently investigating multiple events, ranging from engine malfunctions to structural issues, with an unwavering emphasis on safety.
In the past few weeks, United Airlines has faced six unrelated incidents, five of which involved Boeing planes. Kirby’s letter underscores the airline’s steadfast commitment to safety, stressing the significance of these events in reinforcing its dedication.
The incidents varied in nature. Among them, a Boeing 777 was forced to return mid-flight due to a hydraulic leak, while an Airbus A320 made an emergency landing in Los Angeles due to reported hydraulics problems. Additionally, a Boeing 737 veered off onto the grass after landing in Houston, and a Boeing 777-200 lost a tire right after taking off from San Francisco. Earlier in the month, a flight from Houston to Fort Myers had to make an emergency landing due to engine trouble, with visible flames emanating from one of the engines.
In February, a United-operated Boeing 757 diverted due to a wing slat issue, with noticeable damage observed during the flight. There have also been other maintenance issues reported.
United Airlines is meticulously scrutinizing each incident to glean insights for enhancing safety measures. Kirby outlined plans for enhanced pilot training, including an additional day of in-person training scheduled to commence in May. Moreover, a centralized training program for new maintenance technicians is currently in progress.
The airline’s proactive approach aims to reassure passengers amidst these incidents. In Kirby’s letter to United Airlines’ customers, he stated, “Safety is our highest priority and is at the center of everything we do. Unfortunately, in the past few weeks, our airline has experienced a number of incidents that are reminders of the importance of safety.” With a commitment to learn from these events, United is striving to uphold its dedication to passenger safety and confidence.
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