CVS apologizes for not selling cold medicine to college student from Puerto Rico
November 5, 2019
José A. Guzmán-Payano, a 20-year-old junior at Purdue University, went to a CVS store to buy cold medicine. The store refused to sell him the restricted medicine claiming that his driver license from Puerto Rico, a U.S. territory, was not valid. CVS has apologized to the student after Mr. Guzmán-Payano’s family filed a complaint. All employees in the store have been trained to recognize Puerto Rican driver licenses as valid identification.
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