PROFILE

George Anderson

Editor-in-Chief, RetailWire
George Anderson has extensive executive-level experience in editorial, marketing and sales in the advertising, retail/wholesale and print, video and digital media industries. Mr. Anderson has served as the editorial voice of RetailWire since the site's founding in 2002 and has been interviewed by a wide variety of media outlets including the Charlotte Observer, Providence Journal, MarketWatch, NPR, Wall Street Journal Radio and others. Previously, Mr. Anderson served as president and creative director of the IdeaBeat Creative division of IdeaBeat.com. His duties included creating Online Profit Guides and Company Spotlights recognized as "Best of the Net" by About.com for a blue-chip list of consumer goods manufacturers and technology companies. Before joining IdeaBeat, Mr. Anderson created a successful sales and marketing communications and custom publishing company called Not Your Average Agency. Mr. Anderson's experience includes eight years with Progressive Grocer Associates/Maclean Hunter Media, where he held a variety of marketing services and sales management roles. His assignments included work in the company's four divisions including Progressive Grocer, Frozen Food Age, Retail Technology, and Retail Insights (Supermarket Insights and Convenience Store Insights video division.) For editorial inquiries, please contact George at: RetailWire 116 South Union Avenue Cranford, NJ 07016 908-325-2499
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  • Posted on: 02/20/2020

    Consumers hate paying for shipping more than just about anything

    I don't think consumers think they are really getting something for free. Most look at the price of the product and the cost of shipping and do the math. The lowest price of those combined factors is the primary factor in their purchasing decisions. The next consideration of their decision tree is the relative ease of taking possession of the product (time to deliver or pickup). For many, that means Amazon, which I would argue has become the relative standard for both price and convenience in American retailing.
  • Posted on: 02/13/2020

    Holy badgers! Target did what with a University of Minnesota onesie?

    I thought they should have run with the mistake and announce plans to launch a new private label line called Give Tees A Change. ;o) They could have done mashups all over the place -- New York Red Sox, Green Bay Vikings, North Carolina Blue Devils, Ohio State Wolverines, etc. -- and put the designs on t-shirts, onesies, etc. with a portion of the proceeds going to a worthy cause -- maybe peacekeeping missions around the world or something else in conflict resolution. :o()
  • Posted on: 01/23/2020

    Will store closures worsen in 2020?

    The Wall Street Journal, citing research from Fitch Ratings, reports today that 45 percent of retailers that have filed for Chapter 11 bankruptcy protection over the last 15 years wound up closing all their locations. It gives you a completely different view of companies entering Chapter 11 and pledging to reemerge stronger than ever, doesn't it?
  • Posted on: 01/20/2020

    Best Buy CEO faces alleged misconduct probe

    I've also seen company morale negatively affected where a top executive had a relationship with an employee leading to a perception that the underling was getting a break on subpar performance as a result of that association. That's clearly not the case for Ms. Barrie, but something that should be considered in the development of a company's policy as well as an executive's decision to enter into a relationship with a coworker in the first place.
  • Posted on: 01/15/2020

    NRF puts on another ‘big show’ for a hopeful industry

    Nice to see you, too, Bethany.
  • Posted on: 01/06/2020

    Study: Digital commerce sites competing and collaborating with Amazon

    What happens now that Nike has called off its deal with Amazon?https://retailwire.com/discussion/what-happens-now-that-nike-has-called-off-its-deal-with-amazon/
  • Posted on: 01/03/2020

    Which retailer will rule in 2020?

    Target could be great, but out-of-stocks are consistent in this market and many others around the country. In this area, empty shelves in Target's grocery section are the rule and not the exception. Improper handling of products (check out all the packages with freezer burn in the frozen case) and failure to rotate (can't tell you the number of times I've found refrigerated product past date) are also significant issues that need to be addressed sooner rather than later.
  • Posted on: 01/02/2020

    Are return rates out of control?

    I agree completely. Apparel and footwear brands would be able to reduce returns significantly if they simply agreed to standardized sizing. More accurate photographic depictions of clothing displayed online wouldn't hurt either.
  • Posted on: 11/14/2019

    Shoptalk makes a statement with a conference featuring only women speakers

    Shoptalk is demonstrating with this announcement that there are many great minds within the industry to address the educational needs of the thousands of industry professionals who attend its conference. It just happens to turn out in this case that they are all women. As an aside, I can't remember anyone using the word gimmick to describe speaker lineups comprised solely of men way back when I first started attending trade shows.
  • Posted on: 10/23/2019

    Best Buy is ready for Christmas with free next-day deliveries for almost everyone

    If I'm shopping for consumer electronics I know that I'm likely to check both Amazon and Best Buy before making a purchase online or in a store. Price and delivery times being equal, I'm probably ordering from Best Buy even though I have a Prime membership. That's because Best Buy has a technical support system in place that Amazon currently can't match.
  • Posted on: 10/23/2019

    Do angry shoppers make happier customers?

    When I first started thinking about this, I too thought the time and dollars invested in this research could have been spent better elsewhere. After further reflection, however, I think maybe the word anger is the issue here. Many, rightly so, think that being angry, especially very angry, can cloud a person's judgement. I do think a better word may have been disenchantment, known or unknown, which can be exploited by retailers and brands for their own benefit. Isn't that what Best Buy and Walmart are doing when they advertise free next-day delivery without a membership being required? Each is clearly trying to drive a wedge between Amazon and some of its Prime members. Perhaps an Amazon customer being reminded of the money they plunk down on their annual subscription becomes disenchanted (angry) enough to drop their Prime membership and move on.
  • Posted on: 10/15/2019

    Will customers give Walmart the keys to their homes?

    I loved Streamline. They would deliver to a refrigerator that they provided, which was located in a detached garage. Don't think I would have been willing to let them into our home if that was the only option.
  • Posted on: 07/09/2019

    Will a worker walkout put a kink in Amazon’s Prime Day results?

    Amazon provided the following statement to RetailWire: "The fact is Amazon offers already what this outside organization is asking for. We provide great employment opportunities with excellent pay – ranging from $16.25-$20.80 an hour, and comprehensive benefits including health care, up to 20 weeks parental leave, paid education, promotional opportunities, and more. We encourage anyone to compare our pay, benefits, and workplace to other retailers and major employers in the Shakopee community and across the country – and we invite anyone to see for themselves by taking a tour of the facility."
  • Posted on: 06/10/2019

    Walmart debuts store-to-fridge fresh food delivery service

    We were Streamline customers back then and had an outdoor refrigerator on our screened-in porch. Loved the service, yet always wondered how they would financially account for the refrigerators. As it turned out, they didn't. At least we got a free fridge out of the deal when all was said and done.
  • Posted on: 04/30/2019

    McDonald’s teams with AARP on national campaign to recruit older workers

    McDonald's must also be going for "the best last job" title with this approach. While I think many companies, particularly retailers, could benefit from putting older workers in customer-facing positions, I have lower expectations for foodservice jobs that are primarily based on speed.

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