Dick’s cuts staff turnover by standing up for associates
November 4, 2021
It’s no secret that retail store associates have had to deal with more than their fair share of verbal abuse from customers since the pandemic began. Dick’s Sporting Goods has taken the approach that store managers will escort shoppers out of stores in such instances to protect its workers. The result is that Dick’s has earned a place on Fortune’s Best Workplaces in Retail 2021 list.
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