Icon Of The Seas Cruise Ship by Royal Caribbean Moored At Port Miami, Florida, United States of America
Photo by Georgy Trofimov on Unsplash

January 30, 2024

Can the World’s Largest Cruise Ship Weather the Tides of the Cruise Industry?

Over the past weekend, the world’s largest cruise ship, the “Icon of the Seas,” began its maiden commercial journey. Launched from the Port of Miami, Florida, this massive floating resort embarked on a seven-day tour, taking travelers on an unforgettable journey through tropical islands. It’s like a floating town with eight unique areas onboard called “neighborhoods,” seven swimming pools, and six waterslides.

Spread over 20 decks, the vessel can accommodate up to 7,600 guests, making it more than just an average cruise experience. Building this sea behemoth was no small feat, and it came with a hefty price tag of $2 billion.

However, the launch of this mega-cruise ship has sparked a debate about the environmental sustainability of cruise tourism. The ship’s engine runs on liquified natural gas (LNG), which burns cleaner compared to other marine fuels. But there’s a catch — LNG has a high methane content.

Methane is a potent greenhouse gas, about 80 times more effective at trapping heat in the atmosphere than carbon dioxide. Therefore, it’s a crucial contributor to the planet’s warming, and researchers worldwide are calling for significant reductions in methane emissions to mitigate the global climate crisis.

Scientists from the International Council on Clean Transportation (ICCT), Explicit ApS, and the Netherlands Organization for Applied Scientific Research teamed up on the Fugitive and Unburned Methane Emissions from Ships (FUMES) project to determine specifics. They collected data on methane emissions from LNG ships measuring directly from the ship’s exhaust with drones and helicopters, including leaks and emissions from unloading cargo from 18 ships with common LNG engines. They found twice as much emissions as what EU regulations and the International Maritime Organization (IMO) thought. To put it into perspective, using LNG as marine fuel can result in over 120% more life-cycle greenhouse gas emissions than marine gas oil, according to Bryan Comer, director of the ICCT’s Marine Program.

The Current Trajectory of the Cruise Industry

The shipbuilding industry had a significant year in 2023, delivering a total of 23 new cruise ships, ranging from the world’s largest cruise to smaller vessels like Silversea Cruises’s Silver Nova, which has a capacity for 728 guests.

According to Cruising.org, “Global cruise capacity is forecast to grow 19% to more than 746K lower berths from 2022 to 2028.” Overall, the cruise industry, one of the most rapidly growing sectors in tourism, is bouncing back from the pandemic quicker than international tourism. The industry’s growth strategy for the period of 2023-2025 hinges on drawing in 4 million new cruise travelers. Younger generations, like millennials and Gen X, are the primary targets, as most of those individuals who have cruised plan to do so again.

Moreover, there’s a surge of interest in first-time cruising among these groups. Consequently, cruise lines are diversifying their offerings with both shorter and longer itineraries. Solo cruising is gaining popularity, leading to an increase in single-cabin construction. Despite the growing popularity of other locations, North America still holds its position as the primary market, with the Mediterranean trailing behind.

Cruise vacations are surging in popularity for 2024 and are a top choice for travelers of varying budgets due to the competitive pricing compared to land-based vacation alternatives. Around 35.7 million passengers are predicted to cruise in 2024, a rise from 31.5 million in 2023 and 6% more than in 2019, according to the Cruise Lines International Association (CLIA). Conversely, smaller operators like the SeaDream Yacht Club report strong bookings for 2024 and 2025 and have started booking for fall 2026.

Booking.com adapted to this trend by launching a cruise-focused service last November.

A Cruise Industry Divided

While excitement surrounds these gigantic cruise ships, a different kind of sea-faring experience is gaining attention as well. Many high-end resort brands are planning to introduce smaller, luxurious vessels into the market, often referred to as large yachts. These smaller ships, like Aman’s 50-cabin vessel and Ritz-Carlton’s 224-suite ship set to sail in 2024, offer a different kind of cruising experience.

Even shipping retail leader MSC Group is venturing into the upscale, downsized market through its luxury cruise brand, Explora Journeys, which launched its 461-suite Explora 1 in 2023. This new trend in cruising has created a split in the industry’s newest offerings. It’s a classic tale of the underdogs versus the giants, each vying for a different kind of traveler.

Small vessels offer a more intimate, land-focused journey, perfect for those who prefer exploring port cities over onboard entertainment. They also garner a strong appeal among wealthy travelers due to their ability to offer top-notch customer services and tailor-made itineraries.

There’s also the sustainability angle to consider, important to both companies and travelers. Mega-ships, despite their popularity, have been under fire for their environmental impact and have faced restrictions due to overcrowding at ports. Smaller vessels, on the other hand, are not just easier to manage logistically, but they also have a smaller carbon footprint, aligning more with the industry’s goal of net-zero emissions by 2050.

Some of the new mega-ships are too big to fit into certain ports, so cruise companies have resorted to buying private islands in the Bahamas as exclusive resorts for their passengers.

Whether travelers prefer the bustling environment of a mega-ship or the intimate experience of a smaller luxury liner, only time will tell which model will prevail in the ever-evolving cruise industry. As the “Icon of the Seas” takes on its first commercial voyage, it leaves behind questions about the future of cruise tourism and its impact on our planet.

Discussion Questions

Given the environmental concerns, how could the cruise industry innovate to strike a balance between operational efficiency and environmental sustainability?

As different generations show increasing interest in cruising, how can the cruise industry effectively diversify and customize its offerings to meet the varying preferences of these demographics while maintaining profitability?

Poll

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Neil Saunders

According to the travel and tourism division of our company, the cruise industry was worth $34 billion in 2023 and the number of people interested in cruises is growing. This includes among younger generations. As such, it’s not surprising that Royal Caribbean Group has made a hefty investment in a mega-ship. The capital outlay is enormous, but so is the earning potential of such a huge vessel. Icon of the Seas firmly falls into the all-inclusive, adventure type cruise market, which is reasonably robust – especially because the ship has things to appeal to all ages which attracts the growing multigenerational market for cruises.

Last edited 1 year ago by Neil Saunders
Craig Sundstrom
Craig Sundstrom

Oh, if only those environmental concerns were actually shared by either the people who take cruises, or those who own the ships they’re taken on!! In reality tho, I believe the perception of the industry’s record on environmental issues … and labor issues – and certainly in this case aesthetics! – is one of consistent indifference. Boutique operators may be able to make eco-concerns part of their marketing, but it takes a lot of 20 passenger schooners to equal one of these….things.

David Biernbaum

Travelers love new shiny objects, including cruise liners. With all the hype and attention, Icon of the Seas will have tremendous success in its first year. But as soon as a larger newer ship arrives on the scene, Royal Caribbean, or other brands, Icon of the Seas will take a back seat, too.
Sailing on Icon of the Seas will be almost 50% greater than other ships, Royal Caribbean, and other brands.  In fact, the least expensive itinerary starts at $1,820 per person for seven nights in an interior stateroom. Again, that’s the cost for the least expensive.
Like any other business or industry, the cruise market is supply and demand. For every new mega ship, there will be less business or other ships. Granted, a certain percentage of tourists will take a cruise strictly because of the new ship. But I believe the incremental lift for a novel new ship is usually under 5%.
Much the same as other new shiny ships, Icon of the Seas will thrive for a time but at whose expense? Other Royal Caribbean ships? Other brands? Time will tell. Db

Mark Self
Mark Self

I am not sure that environmental concerns factor into someone’s decision to go on a trip on one of these behemoths. You see the ads, you think “wow the kids can run around in a supervised water park/roller coaster while we get hammered at the bar” and you start to plan your trip….how many families go through a similar thought process but stop to say “but what about the environment?”.
Show me that demographic and I will show you a very small % of potential vacationers.

Shep Hyken

Cruise ships have gone from floating hotels to floating cities. And like most cities, there needs to be governance. That can include sustainability initiatives, law enforcement, medical, infrastructure, and much more. In addition, the cruise lines are doing an excellent job of giving their guest variety. High-end versus normal accommodations, themed cruises to specific interest, family versus adult, only, and much more, give guess a variety of options to choose from.

Brandon Rael
Brandon Rael

Sustainability concerns have seemingly been de-prioritized for consumers in exchange for experiences. The new and bright shiny record-breaking-sized cruise ship, Icon of the Seas, is resonating with consumers, and the cruise industry is returning to the pre-pandemic levels, with  Cruise Lines International Association (CLIA) expecting 35.7 million passengers to cruise in 2024, which is 6% more than in 2019.
The lines between retail, travel, and hospitality are blurring, and the cruise industry is a prime opportunity to provide amazing shopping experiences. What started with souvenirs is now a multibillion-dollar industry. Cruise ships are an excellent platform for experiential retail, as 50% of the guests are celebrating a milestone. Royal Caribbean, Celebrity Cruises, MSC cruises, and other cruise line leaders are also recruiting executives from the onshore retail industry, drawing on their expertise to build better at-sea retailing opportunities.
Driving an outstanding customer experience is crucial, as retail accounts for a third of consumer dollars spent on cruise ships. 

Richard J. George, Ph.D.

Unfortunately, when it comes to nautical, as well as general environmental issues, most of us are NATO oriented. Namely, we tend to be no action, talk only.
I don’t believe environmental issues will slow down the growth of cruises. The real challenge, which many cruise lines seem to be embracing, is the development of new target cruise markets to complement its current return/frequent cruiser market.

Kenneth Leung
Kenneth Leung

To be honest the manority people who take cruises aren’t that interested in environmental sustainability, they are looking at a destination that is all inclusive, basically a floating travelling resort. The people going to Icon of the Sea are interested in the experience, they are probably more concerned about not getting sick than the environment

Richard Hernandez
Richard Hernandez
Noble Member
Reply to  Kenneth Leung

Yes , agreed. I think they are really going after the all things for all people statement. And from the looks of it, they really are succeeding…

Brad Halverson
Brad Halverson

The one cruise ship & expedition company leading the sustainability/efficiency balance now – is Hurtigruten of Norway along with their HX Expeditions adventure arm. Many of their ships have or will be converted to sustainable operations, some using hybrid technology. They are hoping to add bio fuels or bio waste into the mix too. The targeted audience for Hurtigruten are freely paying for this increased conversion cost in their ticket price, as they feel it makes sense given their destinations.

But average large cruise ship customers likely won’t pay significant premiums for sustainability investments going forward. They’ll expect large cruise operators to have minimal but still visible sustainability and environmental standards to keep the ticket price down.

Last edited 1 year ago by Brad Halverson

BrainTrust

"I am not sure that environmental concerns factor into someone’s decision to go on a trip on one of these behemoths."
Avatar of Mark Self

Mark Self

President and CEO, Vector Textiles


"Unfortunately, when it comes to nautical, as well as general environmental issues, most of us are NATO-oriented. Namely, we tend to be no action, talk only."
Avatar of Richard J. George, Ph.D.

Richard J. George, Ph.D.

Professor of Food Marketing, Haub School of Business, Saint Joseph's University


"The lines between retail, travel, and hospitality are blurring, and the cruise industry is a prime opportunity to provide amazing shopping experiences."
Avatar of Brandon Rael

Brandon Rael

Strategy & Operations Transformation Leader


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