PL Buyer: Is Everything All White?
When it comes to private label packaging, white is the new white. White is also the new black, and the new yellow. In short, white is everywhere on new private ...
RSR Research: Software Selection – The Last IT Frontier?
Selecting new software applications was never a pretty process. In the first 120 days after implementation of whatever was selected, most every conversation wit...
RSR Research: Early Results from our New Mobility Survey
For companies aiming to bring solutions to market that enable retailers to get ahead of consumers using mobile devices, look to cases where retailers have had m...
RSR Research: The ‘Kings of Customer Service’ – Not Who You’d Think
"Service" generally implies personal attention. Yet the number one company on Temkin Group's Kings of Customer Service list was Amazon.com, a retailer one almos...
RSR Research: Getting Real About Green
In a benchmark report by Retail Systems Research "What Can Green Do for You?" released in May 2008, 86 percent of survey respondents reported packaging of priva...
RSR Research: Schmatta Girl – Returning to My Roots
As late as 1975, 95 percent of the garments sold in the U.S. were made in the U.S.; by 2009 just five percent were made here. What has been the ultimate impact ...
RSR Research: Retail Connections – Predictive Analytics in a Down Economy
At an analytics roundtable at RetailConnections' Third Annual Business Executive Summit, the CIO of a major jewelry retailer said predictive analytics had been ...
RSR Research: Introducing ‘The Engaged, Customer-centric Retailer’
RSR would like to present a new model for successful retailing - The Engaged, Customer-centric Retailer. This model is the logical follow-on to TECC, or Technol...
BrainTrust Query: How important is localization of assortment to customer centricity?
Many retailers talk about customer-centric initiatives, but are they actually practicing them? It could be argued, for example, that a retailer who bases assort...