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Roland Gossage

CEO
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  • Posted on: 06/28/2022

    Do mental illness and retail entrepreneurship go hand-in-hand?

    I think you have to be a little crazy to build or even lead a company. I would agree with this article that entrepreneurs do have a higher rate of mental health issues. Again, it not all, just a higher rate. Does that allow you to always do some things better, maybe, but it can also go the other way.
  • Posted on: 06/27/2022

    Are outsized private label gains in grocery a foregone conclusion?

    Many of these private label products are made by the big name labels. So you are getting the exact same product at a cheaper price. With inflation and a potential recession I think they will be big winner for sure.
  • Posted on: 06/27/2022

    Kellogg thinks it makes more sense apart than together

    These moves to me always seem to look at short-term gains and often don't look at the hidden cost of being separate. Shared services and buy power vs focus, multiples and share price. Time will tell.
  • Posted on: 06/27/2022

    Are mall shoppers hungry for in-stock data?

    Many retailer now allow you to shop by store on their sites and apps and this is a logical extension. The important aspect of this will be near real-time inventory and alerts which in my mind will be the biggest hurdle. If it tells me that it is there, and I get there and it is not, it will have the opposite effect. Also, for locations that have poor in-stock inventory they will also drive traffic away.
  • Posted on: 06/17/2022

    Does Amazon need a great Prime Day now more than ever?

    There is a definite slowdown in online commerce as we get to a post pandemic state. Amazon is not immune to this as well and needs to make moves to counterbalance this with a strong Prime Day this year. The other retailers need to also follow suit to bring customers back to online as stores reopen and other options like travel and leisure take back wallet share.
  • Posted on: 06/17/2022

    Ultra-fast delivery may burn out or fade away

    The business models these companies followed didn't really work from the start. The actual cost of running a quick commerce service and competing with the business that already offers two- or same-day delivery just doesn't make sense for the majority of items people need. Consumers will only use it if it is around the same cost of these other established services/businesses but the cost model doesn't support it.
  • Posted on: 06/08/2022

    Should retailers prepare to serve customers in ‘post-car’ suburbs?

    Most urban spaces are already built and represent the majority of retail opportunity. So while new planning is an opportunity retailer need to focus on making these areas more convenient. Better deliver with self driving electric cars, drone delivery etc is the bigger opportunity in this regard.
  • Posted on: 06/07/2022

    Target isn’t wasting any time in cutting the glut from its inventory

    I think that retailers have been keeping products off discount due to the perceived opportunity with the shortages in the supply chain. This if misjudged, can lead to situations such as this where you now have to make a large correction, such as Target has outlined. I believe there are definitely tougher road ahead and making this correction now is definitely the right things to do. Other retailers who may be in a similar predicament should take note.
  • Posted on: 05/19/2022

    Are executive departures at Kohl’s a sign of things to come?

    The mass resignation is not exclusive to the junior ranks. There is a shortage of talent given the number of new roles being created in the economy. So Kohl’s resignations will then affect another retailer whose management leaves their company to join them. Now there are many factors that can cause executives to leave -- greater pat and equity, job pressure, COVID-19 fatigue, interpersonal issues, lack of performance -- but all retailers are dealing with departures across the board. I won't pretend to know Kohl’s specifics but, like other retailers, they will cope in my opinion.
  • Posted on: 05/17/2022

    H-E-B is right at home with its new shop-in-shop concept

    This is a concept that Canadian grocery stores like Loblaws have already had for several years with good success. US chains, Krogers and Bed Bath & Beyond, recently partnered to offer Kroger customers an extensive selection of the most sought-after goods for the home and baby carried by Bed Bath & Beyond. This will be offered in-store as well as on Kroger.com. With the proper selection of products, this concept is a true winner.
  • Posted on: 05/12/2022

    Will Kohl’s make a better deal for itself after an activist investor loses board vote?

    Selling off real estate for short term gains definitely is not the right decision. We have seen these kind of moves by other minority shareholders at other retailers and it is usually not what is best for the brand. Kohl's needs to focus on its business and double down on its current management team.
  • Posted on: 05/10/2022

    Wayfair’s earnings miss may portend trouble for fellow ‘disruptor’ brands

    While Wayfair does have significant challenges (many of which are affecting both conventional and "disruptor" brands alike), intelligently targeting complementary products to the large purchases made during the height of COVID-19 will allow them to capitalize on the investment in acquiring these customers. Personalization and adjusting the product mix is a solid way to edge those clients towards being profitable. I also believe there are internal cost savings in their business model to get them the rest of the way there.
  • Posted on: 05/09/2022

    Has Etsy been missing the boat with men?

    Etsy and its merchants have a significant opportunity to win more male buyers to their products and brands. They just need to look at what categories are attracting that demographic and target both your ads and SEO to them. I have shopped Etsy at least 3 times, maybe more, in the last year. With a little research and targeted effort, there is definitely a win in exercise.
  • Posted on: 05/05/2022

    How should retail companies best navigate the abortion controversy?

    I will not comment on the topic or even hint at my opinions as a CEO. As a private citizen, I may share some thoughts, or not, depending on the company I am with. My personal comments in any environment can affect the perception of my businesses and I must always be mindful of that fact. I believe that companies should stay neutral on topics such as these, as much as humanly possible. And, yes there are always going to be times when this may need to be put aside, but leaders need to always have their fiduciary hats on first before weighing in on such topics.
  • Posted on: 04/27/2022

    Is spinning off or selling Buybuy Baby the right move for Bed Bath & Beyond?

    Supply chain issues have plagued all major retailers, not just Bed Bath. Bed Bath has a new management team with an amazing pedigree and a solid business plan. I think that selling some or part of Buybuy Baby would be short-sighted. Bed Bath has a huge customer base with 37M which translates into 1 in 5 homes. As well 100% of their stores have BOPIS and curbside pickup, digital is up +85%, and they have added 2.3M store customers to digital. I think Bed Bath has a huge upside and these short-term issues will pass.
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