Will a Wellness Push End Up Well for Target?
Target is introducing more than 1,000 new wellness-related products to support shoppers’ “wellness journey without stretching their budgets.” Does Target'...
Can AI Transform Etsy Into a Gift-Giving Destination?
Etsy has announced its new AI-powered Gift Mode shopping feature that helps users find gifts tailored to the receiver's interests. What do you think of this too...
Do Investments in Store Managers Trickle Down to Associates?
Walmart announced plans to raise wages for store managers in a move it sees ultimately translating to an investment in all store associates. Do you agree that t...
Should Nike Have Walked Away From Tiger Woods?
The end of Tiger Woods’ contract with Nike brought to a close one of the lengthiest and most lucrative brand deals in the history of sports. Will Nike eventua...
Macy’s Tackles Streamlining Again
Macy’s has announced plans to reduce 3.5% of its workforce and close five stores. What do you think is behind Macy’s move to streamline operations amid acti...
NRF Big Show: Where Will AI Be Most Transformative for Retail?
AI and GenAI were either the primary topics or at least touched on across all panels at the NRF show. Where are you most interested in seeing how AI and GenAI c...
Are Personalized Ads on Shopping Carts Ready To Roll?
Instacart announced a pilot to deliver personalized ads to its in-store smart carts. Do you see these ads facing privacy concerns or other hurdles?...
NRF Big Show: Magic Johnson Hails the Benefits of Mentorship
At NRF 2024: Retail’s Big Show, Earvin “Magic” Johnson loudly promoted the value of finding and serving as mentors. What advice would you have around find...
NRF Big Show: Has the CFO Role Become More Important in Retail?
At the NRF 2024: Retail's Big Show, the CFOs of Macy’s, Rothy's, and Levi Strauss shared a panel that discussed how the CFO role in retail has changed due in ...
NRF Big Show: Levi’s Incoming CEO Offers Lessons in Brand Building
Speaking Sunday at NRF 2024: Retail's Big Show, Michelle Gass, Levi Strauss & Co.’s incoming CEO, highlighted five key learnings over her 33-year retail caree...
Can AI Deliver on the Hype Promised for Shopping?
Surveys are showing that people want more from their in-store and online shopping experiences. Can AI elevate these experiences, and where do you see AI exceedi...
Walmart Doubles Down on People-First Digital Transformation
At CES, Walmart detailed how new AI, GenAI, and AR technologies are reimagining the discounter’s role as a shopping destination. Which of Walmart’s new tech...
How Do You Get Honest Feedback From Employees?
Many U.S. workers are afraid to share their ideas with their supervisors. What advice would you have around collecting honest feedback from employees?...
Will Carrefour Benefit From Pulling PepsiCo Products Over High Prices?
Last week, Carrefour moved to stop selling PepsiCo products in its stores in France, Belgium, Spain, and Italy over high prices. Would pulling products be an ef...
Costco Apologizes in Response to Union Victory
Costco’s management issued an apology to its employees rather than defend its work practices in response to one of its U.S. stores unionizing for the first ti...
Are Online or Phone Surveys Better?
The value of online versus phone surveys continues to be examined as internet polling has surpassed traditional phone-based methods. What advice would you have ...
Will Americans Embrace Reusable Coffee Cups?
Starbucks on Wednesday became the first national coffee chain to give customers the option to use reusable cups for drive-thru and mobile orders. Where do you s...
What Led to Zulily’s Demise?
Zulily, once valued at approximately $9 billion, last week moved to shutter operations. What was the company missing from its business model?...
Are the Shorter Holiday Return Windows Necessary?
Seeking to reduce the high cost of returns, retailers are shortening the time customers have to bring back merchandise after the holidays. Do you generally lean...
Burger King Taps Facial Recognition for Hangover Promotion
The Brazil wing of Burger King launched a “Hangover Whopper” interactive campaign, using facial recognition technology to dole out coupons based on hangover...