Best Buy further automates its DCs ahead of the holiday seasonCNBC 08/28/2019
Best Buy started shipping its own e-commerce orders from stores in 2014, and since then has been building out its fulfillment capabilities, particularly at three state-of-the-art distribution centers (aka “metro e-commerce centers”) in Los Angeles, Chicago and Piscataway, New Jersey. Best Buy’s chief supply chain officer, Rob Bass, credits CEO Hubert Joly for getting the retailer geared up for modern e-commerce fulfillment. Best Buy has recently upgraded its three metro e-commerce centers with more robotics for picking product. The DCs are closer to customers’ homes than the company’s six regional centers and are therefore able to fulfill next-day orders.