Refundly is making a claim to simplify your online returns. Has it solved a pressing problem or not?

Walmart is making a further play into the collectibles market. Will it present a challenge to eBay?

The NYT claims knowledge of internal documents showing Amazon is soon to engage in a massive automation push. What will the fallout look like?

Ulta Beauty’s UB Marketplace is breaking ground in the beauty retail space. Will it be a success?

Gap is launching a new creator affiliate and advocacy platform, leaning on smaller influencers. Will this gamble pay off?

Mobile continues to increase its share of holiday spend versus other methods. Is it overhyped, reaching maturation, or still undervalued?

Amazon has introduced a new add to delivery function. Is this a meaningful new function, or is reaction muted?

Amazon Grocery promises to enhance the e-comm giant’s assortment of private label offerings. Is there any potential downside?

Amazon will pay a $2.5 billion settlement as a result of an FTC case against it, related to Prime subscriptions. Will subscriptions take a hit as a result?

Chewy+ is exceeding early expectations. Can this growth continue, or are there limits?

Forever 21 is attempting a comeback via the e-commerce avenue. Can it make inroads and establish itself once again in a mature market?

Amazon is making another big splash in the retail logistics space with its most recent announcement delivered from its Accelerate seller conference — the company has announced the planned expansion of its third-party logistics product, Amazon Multi-Channel Fulfullment (MCF), to “support merchants on SHEIN, Shopify, and Walmart,” per a Sept. 18 press release. That’s in…

Amazon Essentials appears to be joining the denim apparel frenzy. Will this effort be fruitful, or are too many players in the space?

Social media companies Meta, X, and TikTok appear to have a significant trust problem. What can they do to reverse this image?

Retailers may have work to do to satisfy post-purchase expectations, a study suggests. What can be done to improve this process?

Amazon is phasing out Prime Invitee to incite more membership purchases. Is this the right move?

Walmart is expanding its live shopping footprint. But, can it compete against TikTok Shop and Whatnot?

Brands are increasingly attacking competitors via advertising. Is this a good idea in today’s environment?

Nike’s first-quarter fiscal 2026 results (ended August 31, 2025) painted a picture of cautious optimism for one of the world’s most…

AI tools, whether search or checkout, are becoming mainstream. How can the tech shake its remaining trust issues?

Amazon has ceased spending on Google Shopping ads. Why is this the case?

Golf equipment is a lucrative subsection of the overall sports equipment segment. Can a subscription or membership service succeed?

Shoppers may be subjected to a number of potentially dishonest or deceptive practices from retailers. Is the frequency or scope worse online or offline?

Fashion retail could be seeing a growing threat from resale platforms. Are those who don’t acknowledge and integrate this channel doing so at their own risk?

Amazon Prime Day saw a lack of search interest in promos on competing sites. What can competing retailers do to develop their own counter-sales?

Amazon Prime Day has had a controversial start when it comes to sales numbers. Will it prove itself as an e-commerce growth leader again?

Live shopping has been off to a slow start in the U.S. retail market. Is it a viable growth channel moving forward?

A new survey finds retailers still struggling with the extra costs and new workloads created by processing in-store returns while barely benefiting from returnees making an add-on purchase. What do you see as the pain points and solutions to in-store returns?

Amazon plans to expand its same-day and next-day Prime delivery service to over 4,000 smaller cities and rural regions in the U.S. by the end of 2025. How should Walmart and other retailers serving those regions respond?

TikTok Shop is now the UK’s fourth-largest beauty retailer, with one product sold every second. How do you think platforms like TikTok Shop will change the way we discover and buy products in the next five years?

Some online sellers are eliminating the perk of free shipping or making it harder to get to lessen the brunt of product price hikes. Will online consumers respond more negatively to higher shipping costs or higher product prices?

Amazon announced plans to expand its annual Prime Day event to four days, up from two traditionally. How should competitors respond?

Amazon advertisers can now create product ads using the AI-powered Video Generator.

Klarna is partnering with gift platform Nift to offer U.S. customers a few free, or discounted, add-ons during the purchasing process.

A new report shares that consumers will spend more for Father’s Day this year.

Amazon Pharmacy has introduced new features aimed at streamlining medication management.

Peloton is launching its Repowered marketplace to create a used equipment option for both buyers and sellers. Will this move help to improve its ailing financials?

Amazon is beginning testing of its humanoid robots for the purpose of order delivery.

A new survey finds consumers believe retailers are at least partly responsible for fraudulent returns. What paths do you see to reducing the practices of wardrobing or bracketing that drive return abuse?

Temu reportedly lost a significant amount of U.S. traffic on its app.

Dr. Squatch has launched a limited-edition Sydney Sweeney bathwater soap.

Subscription brands are fighting to reduce churn as U.S. consumers become more selective in their spending. What methods are most effective?

Consumer abuse of return policies appears to be growing.

Klarna has delayed its decision to go public, citing macroeconomic turbulence. But should it be concerned over mounting consumer credit losses?

Amazon is testing a new “Hear the highlights” feature on select product detail pages, offering short-form audio summaries of product descriptions powered by AI. Will consumers want to listen?

TikTok is experimenting with allowing certain users to upload longer videos, extending up to 60 minutes in duration.

Google promises to place video advertisements on third-party websites that adhere to a particular set of standards through its Google Video Partners program. Recent research from brand analysis platform Adalytics found that the tech titan is falling short of this obligation to participating brands up to 80 percent of the time, according to a report from The Wall Street Journal. 

New enhanced vending machines, new deployments of Just Walk Out-style technology and other unattended retail setups have been appearing more frequently lately, leading some to say that the space is undergoing a technological boom.

Unilever announced a partnership with TikTok, based around the platform’s cleaning community  #CleanTok, that aims to tap into a growing trend of “GenZs who see staying home and cleaning as the new going out.”

TikTok is testing a dedicated in-app social-shopping section, “Trendy Beat,” in the UK to showcase products trending on videos on the app directly sold by TikTok’s parent, ByteDance.