Left half images of clock parts with the logo for Bucherer, and right half is an image of a living room with a logo for Sotheby's
Photo: Bucherer | Sotheby’s

Can Sotheby’s and Bucherer Start a Luxury Retail Destination Revolution?

Sotheby’s and Bucherer are redefining the luxurious retail experience in Europe with a joint venture. The businesses partnered together to create the Sotheby’s Salon at Bucherer, which “sees the heritage of Bucherer blend with the dynamism of Sotheby’s in a one-of-a-kind shopping experience that’s never been seen before.”

As the first of its kind, it could be beneficial for American business owners and retailers to take note of this new collaboration. And with Bucherer’s reemergence in the U.S., the two brands might bring something similar to North America one day.

According to Investopedia, Sotheby’s is “one of the world’s largest auction houses and brokers of art, collectibles, jewelry, and real estate. Founded in England and headquartered in New York City,” Sotheby’s currently has 80 locations in 40 different countries, and it has a significant presence in the U.K.

As Forbes puts it, “Bucherer is a luxury watch and jewelry retailer based in Switzerland with more than 100 locations in Europe, the U.K., and the U.S. It is especially well-known as one of the world’s largest and most important luxury watch retailers.”

Bucherer has been in the news a lot recently, after having “reopened and rebranded the largest watch and jewelry store in North America,” according to Forbes. The “TimeDome,” which spans a vast 18,848 square feet, recently unveiled its doors to the masses this past June, nestled within The Forum Shops at Caesars, Las Vegas.

Now these two retail entities have combined forces to evolve the retail luxury landscape. In a joint statement, Josh Pullan, Sotheby’s head of Global Luxury Division, said, “Our shared vision was to create an experience that brought clients together to celebrate the joy of collecting and to expand their knowledge.”

Together, both brands have implemented a Sotheby’s Salon “on the entire third floor of Bucherer’s Zurich flagship store on Bahnhofstrasse 50. The new retail concept combines traditional luxury retail with an auction experience. The 1,700-square-foot space also has a strong social component.”

In this way, Bucherer’s business will expand to more than just watches and jewelry. It will now be offering “rare handbags, fine art, wine and spirits, art objects and collectible athletic shoes. This includes one-of-a-kind items like Michael Jordan’s 1998 NBA Playoffs ‘The Last Dance’ game worn jersey (estimated at $1 – $2 million).”

For the first time, two esteemed luxury labels have claimed the inauguration of a unique luxury destination. This novel concept seamlessly merges multiple shopping channels, providing customers and clients with an unparalleled and diverse luxury shopping experience.

Clients also have the flexibility to buy products online, whether they’re at the salon or any other global location. Moreover, the salon serves as a hub where they can connect with Sotheby’s experts for item appraisals and directly list them for auction, retail, or private transactions.

The Sotheby’s Salon places significant emphasis on fostering social interactions. Crafted as a hub for aficionados and collectors, it offers a platform where individuals can come together, exchanging insights, fervor, and personal stories. Throughout the year, Sotheby’s commits to organizing a series of events within the Salon, presenting opportunities for learning, unique experiences, and privileged glimpses into upcoming attractions.

Discussion Questions

Do you think this new collaboration will eventually make waves in North America? Do you believe there are already similar retail luxury destinations that the two brands have not considered as competition?

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Neil Saunders
Famed Member
6 months ago

This is a niche concept, but one that has the potential to work well and bring something different to the luxury market. The most important aspect is the social experience of bringing collectors together. The brands will also hold classes and private dinners in the space, which is an added dimension for clientele.

David Naumann
Active Member
6 months ago

The collaboration of Bucherer and Sotheby’s in a co-located retail space seems like a great fit. Their customer base probably has a lot of overlap, as many Bucherer customers are collectors of fine watches and likely other luxury items offered by Sotheby’s. The customers are also of the same socioeconomic class. It will be interesting to see how this concept evolves.

Brandon Rael
Active Member
6 months ago

Everyone loves a good story, and a collaboration between Sotheby’s and Bucherer, with the Sotheby’s Salon, is the kind of innovation and experimentation that makes the luxury retail market so fascinating. The luxury retail market, in particular, is all about the experience and the art of discovery. This collaboration may work by combining the auctioning model that Sotheby’s offers along with the fine products that Bucherer has to offer.

Typical luxury clientele enjoy the multisensory experiences, and what’s better than having an exclusive dinner space where you could discover new products that could be bought online or at the salon. It’s important to consider that this is not a scalable experience, as it’s very niche. However, it’s a testament to the art of the possible in the luxury and experiential space.

BrainTrust

"This is a niche concept, but one that has the potential to work well and bring something different to the luxury market."

Neil Saunders

Managing Director, GlobalData


"The collaboration of Bucherer and Sotheby’s in a co-located retail space seems like a great fit. Their customer base probably has a lot of overlap…"

David Naumann

Marketing Strategy Lead - Retail, Travel & Distribution, Verizon


"Everyone loves a good story, and a collaboration between Sotheby’s and Bucherer…is the kind of innovation and experimentation that makes the luxury retail market fascinating."

Brandon Rael

Strategy & Operations Transformation Leader