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Whose Slogan Said It Better, Human or AI?
Humans and AI face off again, this time with brand slogans. Do you think all companies and brands should be utilizing AI to some degree, especially with marketing?
Are Senior Discount Programs Worth It?
Although many retailers offer senior discounts, most of the major chains don’t, and some larger chains have discontinued their programs in recent years. Is offering a special discount to certain…
Should Facial Recognition for Theft Get Another Look?
Facial recognition technology was recently introduced at four Fairway Market locations and two ShopRite locations as an anti-theft tool. Is the use of facial recognition technology to deter shoplifting becoming…
Will Retail End Up Paying for UPS Drivers’ Fatter Salaries?
Full-time UPS drivers will earn an average of $170,000 in annual pay and benefits at the end of the carrier’s new five-year contract agreement. Do you expect UPS’ new employee…
What Advantages Will a Bigger Physical Footprint Offer Warby Parker?
Warby Parker is pushing full steam ahead on store openings, with 13 new locations added in Q2 2023. Why have store openings been particularly successful for Warby Parker compared to…
What Lies in Store for Brick-and-Mortar Retail as It Approaches $4.2 Trillion?
Forrester expects offline sales to hit $4.2 trillion by 2028 and account for 72% of the total retail market. What do you think the biggest contributors to offline retail’s continued…
Is Halloween Selling Creeping Too Early?
Halloween sales start earlier and earlier each year. Do you see more benefits than drawbacks in stores stocking select Halloween merchandise well before October?
Golf Theft Brings Retail Theft to the Fore-Front
Golf retail theft is nothing new, but criminals have taken things to a whole new level. What measures should buyers take before purchasing products that have “too-good-to-be-true” prices online?
Are Incentivized Reviews Still Biased Even With Full Disclosure?
The FTC recently implemented guidance that reviewers must fully disclose any incentives they receive in exchange for reviews. Does requiring full disclosure do much to reduce the number of inflated…
Will Tapestry’s Acquisition of Capri Holdings Create a Luxury Juggernaut?
Tapestry has further cemented itself as a luxury powerhouse through the acquisition of Capri Holdings, parent company of Versace, Jimmy Choo, and Michael Kors. What advantages and/or synergies will the…
Why Is Amazon Slashing Its In-House Brand Portfolio?
Amazon is significantly pruning its wide range of private brands as it battles both bloated overhead costs and antitrust scrutiny. How should Amazon be rethinking its private brand strategy?
Can Drive Up With Starbucks Fuel Growth for Target’s Curbside Program?
Target is expanding its Drive Up with Starbucks program nationwide, with plans to let curbside pickup customers add Starbucks menu items to their orders at the more than 1,700 store…
McDonald’s Launching CosMc’s Spinoff in the New Era of Food Service
Fast-food restaurants are changing the way food is ordered and made with fully automated, nearly humanless setups. Do you think there will be negative repercussions to the economy from factors…
What Does Adidas’ Post-Yeezy Strategy Look Like?
Adidas CEO Bjørn Gulden has confirmed that the company has no plans to sell Yeezy products without the Yeezy name as it looks to a post-Kanye West future. Is the…
Are Amazon Fresh’s Revamped Stores the Differentiator CEO Andy Jassy Wants?
Amazon has been working to perfect the brick-and-mortar grocery experience since it acquired Whole Foods Market in 2017 and added its personal touch to food retailing when it launched the…
Are Retailers Still Shortchanging the Post-Purchase Experience?
A whopping 83% of U.K. consumers believe the online post-purchase experience could be significantly improved, but only 18% of U.K.-based retail leaders agree, according to a new study. What annoys…
Should Victoria’s Secret Be Reimagining Its Fashion Show?
The Victoria’s Secret Fashion Show is returning as a “reimagined show” that’s part documentary and part fashion show on Amazon Prime. Will bringing back its annual fashion show likely only…
Can YouTube Shopping Emulate China’s Live Shopping?
YouTube Shopping is preparing to bring live shopping in the U.S. to the levels of China’s success. Will YouTube be able to revolutionize live shopping experiences for users?
Will Chatbots Ever Drive Customer Service Interactions?
Recent surveys have revealed low opinions of customer service chatbots. How much confidence do you have that generative AI will elevate chatbots into retail’s primary customer service tool?
How Recession Resistant Is the Pet Category?
When asked what they would cut first to reduce monthly spending, only 3% of pet supplement shoppers said they would cut pet-related expenses, according to a recent survey. Has the…
Are You Ready To Buy Anything From Amazon Anywhere?
Amazon is making a way to shop anywhere and everywhere, including places impossible to reach in real life. What factors do you think contribute to the success or failure of…
