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Commentary and Discussion From the Retail Community

Responding to Allegations of Wrong-doing

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William Brandt, president and chief executive officer Development Specialists Inc., recommends a course of action in response to allegations regarding misbehavior of one’s company or its officers. How should management…

Association Deplores Discrimination of Gays

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The American Psychoanalytic Association (APsaA) members announced their support of the position that the primary consideration in decisions about parenting, including conception, child rearing, adoption, visitation and custody is the…

Blockbuster Challenges Netflix

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Blockbuster CEO John Antioco hints that the company might be considering an all-you-can-eat DVD-rental offering to counter similar services offered by Netflix.com. Does Netflix pose a serious threat to Blockbuster…

Costco #1 in U.S. Wine Sales

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Costco claims to be America’s largest wine retailer. Its sales of wine grew to more than half a billion dollars in 2001, in what the Wine Institute reports as a…

Walmex Subject of Probe

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Mexico’s antitrust agency will scrutinize pricing practices at Wal-Mart de Mexico SA (Walmex), the country’s leading mass merchandiser. Does Wal-Mart engage in unfair practices with its suppliers?

The Starbucks Brand Experience

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Starbucks Coffee Co. is further advancing the Starbucks coffee clutch culture with its latest product launch, a new board game, “Hear Me Out!” What lessons can other retailers learn from…

The M&M’s Color Purple

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Traffic on the official M&M/Mars Web site increased 145 percent during the week ending 19 May. Visitors logged on to participate in the Global Color Vote for the newest M&M…

Coke TipToes into the Chocolate Drink Arena

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The Coca-Cola Co. plans to launch a chocolate dairy drink called “Choglit” this summer. Is Coca-Cola’s expanding brand portfolio a requisite requirement for maintaining its position in the marketplace? Does…

Is Kmart Caught in a Doom Loop

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When companies run into trouble, the desire for a quick fix can become overwhelming. Lurching from one solution to another, the company never gains any traction. Has Kmart finally learned…

7-Eleven Looks to Cash-In Online

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7-Eleven plans to allow its interactive kiosks to accept cash for online purchases later this year. Will 7-Eleven’s interactive kiosk be successful with the convenience store’s customers?