Retail News

FedEx suspends customer accounts to keep up with freight demand

The Wall Street Journal 12/06/2022

FedEx has suspended about 1,400 customers of its Freight shipping service as it seeks to deal with unprecedented demand. A company spokesperson said FedEx took the action to “minimize network disruptions and balance our capacity and demand to avoid backlogs across the country — particularly in the most capacity-constrained Freight service centers.” Customers with suspended accounts are complaining that the action was taken without any warning or confirmation.

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