Fast-food restaurants are changing the way food is ordered and made with fully automated, nearly humanless setups. Do you think there will be negative repercussions to the economy from factors such as a possible lack of jobs in the fast-food industry?
Adidas CEO Bjørn Gulden has confirmed that the company has no plans to sell Yeezy products without the Yeezy name as it looks to a post-Kanye West future. Is the company’s plan to get rid of excess Yeezy merchandise the right course of action?
Amazon has been working to perfect the brick-and-mortar grocery experience since it acquired Whole Foods Market in 2017 and added its personal touch to food retailing when it launched the first physical Amazon Fresh store in 2020. Have the new Chicago-area stores added enough features to achieve the meaningful differentiation Amazon Fresh needs to return to growth mode?
A whopping 83% of U.K. consumers believe the online post-purchase experience could be significantly improved, but only 18% of U.K.-based retail leaders agree, according to a new study. What annoys consumers the most about the online post-purchase experience?
The Victoria’s Secret Fashion Show is returning as a “reimagined show” that’s part documentary and part fashion show on Amazon Prime. Will bringing back its annual fashion show likely only serve as a reminder of Victoria’s Secret’s past, or does it provide an opportunity to change perceptions?
YouTube Shopping is preparing to bring live shopping in the U.S. to the levels of China’s success. Will YouTube be able to revolutionize live shopping experiences for users?
Recent surveys have revealed low opinions of customer service chatbots. How much confidence do you have that generative AI will elevate chatbots into retail’s primary customer service tool?
When asked what they would cut first to reduce monthly spending, only 3% of pet supplement shoppers said they would cut pet-related expenses, according to a recent survey. Has the pet category become more recession resistant over the pandemic?
Amazon is making a way to shop anywhere and everywhere, including places impossible to reach in real life. What factors do you think contribute to the success or failure of these types of digital sales services?
Penny, the German discount grocer, just completed a week-long campaign that temporarily raised the prices of nine products to reflect their costs on the climate and human health. Would a campaign highlighting the hidden costs of food prices be welcomed and constructive in the U.S.?
