Which Retailers Will Make the Dean’s List This Back-to-College Season?
The combined back-to-college and back-to-school season is one of the most critical time frames for retail. Do you think retailers are doing enough to attract these shoppers?
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Will Campbell Soup’s Rebranding Make a Difference If It’s Approved?
The Campbell Soup Company is considering a significant rebranding, proposing to drop “soup” from its name in favor of “The Campbell’s Company.” How might this name change impact consumer views of its classic products?
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Is Gap Inc.’s Turnaround for Real?
With Gap Inc.’s second-quarter results topping Wall Street estimates for the fourth consecutive quarter, the company is executing a brand reinvigoration playbook designed to drive more relevance across its four banners. What moves appear to have been particularly beneficial?
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Can a NY State Law Mandating Panic Buttons Help Curb Retail Theft?
With retail theft still on the rise, the state of New York has mandated a new law that requires retail stores to install functioning panic buttons based on certain criteria. How can retailers effectively balance immediate security measures with strategies to address the deeper socio-economic issues driving retail theft?
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Are Restaurant Brands Taking Over Grocery Aisles?
The pandemic and inflationary pressures have led to a surge of new restaurant CPG entrants over the last three years. Does this trend have staying power?
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Will Agentic AI Help or Hinder the Customer Experience?
A new concept has started popping up in the world of artificial intelligence: agentic AI. How will the rise of agentic AI in retail impact the balance between personalized service and human oversight?
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Will J.Crew’s Revived Catalog Create Some Buzz?
J.Crew is bringing back its beloved catalog with fanfare as it seeks to build on its recent momentum. What role do you see for retailer-published catalogs at this time in history?
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Can Walmart Become a Fashion Destination?
Walmart is launching its first-ever Walmart Style Tour this fall, a 40-stop traveling fashion event aimed at bringing affordable, on-trend fashion directly to customers. How might Walmart’s efforts to rebrand and elevate its fashion offerings affect consumer perceptions of big-box retailers as credible fashion destinations?
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Why Are Consumer Surveys Often Annoying?
A new survey from Shep Hyken, a customer service/CX expert, finds consumers don’t complete surveys because they’re too long, too frequent, or just pointless. What advice do you have to reduce drop-out rates and improve the feedback quality of surveys?
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How Dominant Will Private Label Products Become?
Numerator.com has released a comprehensive report detailing the latest trends in the private label sector. How could private label brands moving into niche and premium markets change the competitive dynamics for national brands?
