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September 11, 2024
Are Restaurant Brands Taking Over Grocery Aisles?
Restaurants have been selling their products — Marie Callender’s frozen entrees, White Castle sliders, and Rao’s pasta sauce — in grocery stores for decades. However, the pandemic and inflationary pressures have led to a surge of new entrants over the last three years.
Noteworthy launches supporting the “restaurant CPG” trend include signature sauces from Chick-fil-A and Whataburger, Panera Bread’s refrigerated and bakery offerings and drinks, Cinnabon cereal, pasta sauces from Carbone and Rubirosa, Momofuku instant noodles and sauces, and expanded bakery offerings and ice cream from Milk Bar.
As the economy closed down in the early stages of the pandemic, restaurants scrambled to expand takeout, leading many to start creating branded food products for sale online for the first time. Eventually, that led many to explore selling their packaged goods to grocers as a way to diversify revenue streams and expand their reach nationally.
With inflation increasing, surveys began showing consumers trading down from restaurant meals to food from grocery stores.
“Increased interest in restaurant-brand grocery products tends to coincide with recessions,” Joan Driggs, VP of thought leadership at IRI, told Restaurant Business. “When budgets are pinched, consumers feel they can’t afford to dine out as much, but they like recreating the restaurant experience at home with familiar products and flavors they spot at the grocery store.”
Consumers also enjoyed the convenience of finding restaurant-quality meals at their local grocers. According to InContext, “People got used to being able to quickly run into a store and grab pre-packaged food, wrapped up and ready to, without the lines, the wait, and the need to sit at a table, and the reality is that many people didn’t want to give that up.”
Entering the CPG space presents some challenges for restaurants.
“It’s a totally different business model,” Bari Musacchio, a co-founder of Rubirosa at Home, the New York City Italian restaurant’s CPG business, told Food & Wine. “We are constantly faced with challenges daily from packaging to logistics to selling products via different means.”
Some restaurants are looking for partners with grocery experience to offer an opportunity for traditional CPG firms. Starbucks now works with Nestlé as its CPG partner after initially working with Kraft. Tropicana in early June partnered with Milk Bar on a limited-time-only soft serve, Orange Squeeze.
In a column, Just Food’s U.S. columnist Victor Martino said that like any offering from a CPG vendor, restaurant brand products will have to prove themselves to grocery shoppers. However, he expects the restaurant CPG trend to continue as a restaurant’s name helps initiate trial, and many restaurants bring “new excitement” to grocers’ aisles, including employing creative social media approaches.
“Large chains like Taco Bell, Chick-fil-A and others already in the space will increase their efforts, including growing product offerings and points of distribution. Partnering with mega-retailers like Walmart and Target will become more and more common for these restaurant giants,” wrote Martino. “Moreover, smaller restaurants will launch CPG brands to add a new revenue stream to their operations and extend their reach because the economics of adding restaurant locations is very difficult today.”
Discussion Questions
Does the restaurant CPG trend have staying power?
Do you see CPG offerings from smaller restaurants becoming more common?
Are restaurant brands’ offerings arriving on grocery shelves a major or minor threat to major and emerging CPG brands?
Poll
BrainTrust
Richard Hernandez
Merchant Director
Mark Self
President and CEO, Vector Textiles
Richard J. George, Ph.D.
Professor of Food Marketing, Haub School of Business, Saint Joseph's University
Recent Discussions








This trend isn’t new. Some brands, like Starbucks, have long had a presence in retail. However, more restaurant brands are now getting into the CPG space as it offers a lucrative incremental revenue stream and, potentially, very strong volumes which can complement the main foodservice business. The key is to ensure brand alignment. Products sold in retail need to taste just as good as the restaurant versions. This is relatively easy in categories like sauces; it can be much more difficult in categories like frozen entrees.
I remember when Starbucks was taking a huge leap going into the grocery channel.
Now it’s a normal extension of the brands into the retail sector.
Who would have thought we would see Olive Garden, Whataburger or Chick-fil-A on grocery shelves?
Any two points can define a “trend”, but IMHO this seems to really be stretching the claim: a bottle of sauce is just that…one of dozens on the market. I can recall years ago Taco Bell offering “kits”, and a simlar meal kit from a restaurant would seem like a more meaningful offering than condiments, but so much of a restaurant meal comes from the preparation – at least that’s what the restaurant would tell us – I don’t know how much value there is in (even) that. I guess all of this is my long version of “no”.
We actually just surveyed consumers on this topic, and there wasn’t much interest in buying QSR branded products. It’s a sensible extension, but I’m not sure it does all that well for many brands.
Careful Melissa, after yesterday’s “surveys” discussion, you are treading dangerous ground in here.
The restaurant CPG trend has staying power because retailers, restaurant brands and consumers win.
Retailers add excitement to their aisles. Restaurants speed up brand trust with a familiar name and reach consumers where they shop frequently. Consumers discover brands they love in fun, new formats.
The next opportunity appears to be local restaurants partnering with community retailers. This will give these restaurateurs access to additional customers. The retailer has the opportunity to develop a significant differential by offering meals from local restaurants – a win-win for restaurants, retailers & customers.
And the most likely to have staying power, as local relationships and word-of-mouth are far more powerful at sustaining a brand than national broadcast advertising and fickle mass-market shelf planning. Local brands will have lower production MOQs as well, keeping the inventory investments more reasonable and lowering the risks.
I’m just here to say that despite being a Gen X, I had no idea Marie Callender was a restaurant first. What, next you are going to tell me there was “Swansons” before I started eating the iconic turkey, stuffing and cranberry sauce TV dinners i the late 70s?
The issue I see with this trend is the stability of restaurant chain brands and their ability to drive interest. See: TGIF’s, Red Lobster, Applebee’s, etc.
This is a minor threat at best.
Expect the trend to continue, especially in the age of social media and celebrity chefs. Restaurants with great brands that can’t scale through locations, and who are limited by the poor economics of the industry as a whole, can find financial success and revenue scale through retail. Case in point is the recent launch of Esther Choi’s Korean BBQ brand. She’s a well known chef and brand and now has distribution at Walmart. Her 375k followers on Instagram, TV show appearances all now serve as a marketing platform to global monetization well beyond her NYC restaurants. Expect many chefs to look to retail to build profitable scale.
As consumers cut back on dining out, having restaurant-quality options at home is a win. It’s a smart move for restaurants to stay relevant and meet consumers where they are.
This has been around for a long time. There are plenty of restaurant chains (mentioned in the article) that have sold through retailers. What’s becoming more common is to see local and regional restaurants represented in the aisles. It works!