Do Brands Need To Be More ‘People-Obsessed?’
Wednesday morning of the Retail Innovation Conference & Expo in Chicago kicked off with a compelling presentation by Nikkia Reveillac, director of consumer insi...
Nordstrom and Panera Leverage AI and Automation to Enhance Operations
Alexis DePree(CSCO, Nordstrom) and George Hanson(VP/CDO, Panera Bread) discuss the bright future that retail can anticipate as a result of leveraging artificial...
Does Coach’s experience with Tmall offer livestreaming lessons for U.S. retailers?
A senior correspondent for Business of Fashion took to the NRF Big Show stage to moderate a robust session covering a host of innovative strategies Coach has im...
Will 2023 become the year that consumers get comfortable with dynamic pricing?
This holiday season has ushered in a period of peak price-sensitivity. Consumers continue to wonder whether or not we’re in a recession, and while spending is...
Should CPG brands cast their DTC businesses in a supporting role to stores?
It appears there’s been a significant tide turn for consumer packaged goods brands in the direct to consumer selling versus retailer distribution debate as ma...
Best Buy and others find great customer experiences start with data insights
Retailers have long been emphatic about how necessary data collection is. How that’s achieved, however, along with what data gets prioritized and how that aff...
McDonald’s new Hacks menu taps into the power of co-creation
McDonald’s recently announced that for a limited time, starting today, January 31, patrons will be able to purchase four special menu items via a new “Menu ...