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May 29, 2025
Will Limited-Time Offers Increase as a Restaurant Trend Throughout 2025 and Beyond?
One thing is evident: When it comes to restaurant tactics in recent years, the limited-time offer (LTO) has gone from a once-in-a-while marketing tool to something of an explosive (and constant) trend in the business overall.
C-Store Dive reporter Aneurin Canham-Clyne shared comments made by Joe Pawlak, a managing principal at Technomic, during the 2025 National Restaurant Association Show held on May 26.
“Over the past 14 to 15 months sales are soft, traffic is down, costs are going up,” Pawlak said. “Uncertainty around tariffs, from a consumer standpoint, has really spooked consumer confidence.”
Pawlak shared slides outlining the significant uptick in limited-time offers observed by Technomic as of late — a surge that saw 17,790 such offers put forth by restaurants just five years ago (in 2020), while last year, that figure swelled to more than double, coming in at 36,830.
Aside from the pressure exerted both on U.S. consumers and restaurants themselves by both persistent inflation and fluctuating tariff policy, the restaurant business itself is extremely competitive. According to senior director of consumer research at Technomic, Robert Byrne, successful restaurant brands need to impress cash-strapped customers. One statistic conjured up by Byrne confounds this quest further: Technomic estimates that there is a standalone restaurant for every 425 Americans.
Enter the Limited-Time Offer, Hinged Around ‘Craveables’ as Restaurants Compete for Customers
Canham-Clyne broke down the numbers related to the particulars of limited-time offers on consumer eating and spending habits concerning the restaurant segment — and in particular, the central concept of “craveability,” itself a vague metric that each diner has to decide upon for themselves, even if popular choices reign.
- In 2022, half (50%) of those polled by Technomic said LTOs were a major factor in deciding where to dine. By early 2025, that number had improved to 55%.
- Nearly three-quarters (74%) spoke to the importance of craveables on the menu when deciding on a restaurant in 2022, a figure that trended upward to 78% earlier this year.
- New and exciting menu offerings were close behind craveables on the same subject, with 62% of respondents indicating as much in 2022 and 68% as of 2025.
Meat — preferably at least two kinds of proteins in one dish — topped what consumers deemed to be craveable. Miller’s Ale House’s Honey Bourbon Salmon and Shrimp meal took top awards, followed by Burger King’s Maple Bourbon BBQ Whopper. Taco Bell also received special mention from Byrne, who underscored the success of the Mexican-inspired fast-food chain’s reintroduction of its chicken nuggets as emblematic of an LTO that paid off, with Taco Bell considering making the nuggets a permanent fixture on its menu board.
But the value proposition remains a constant for choosy U.S. diners as well. Value can take many forms, as Byrne noted, with Chili’s driving 21% traffic growth not only due to its Three-for-Me deal (priced at an attractive $10.99, putting it in competition with fast-food restaurants) but also its full-service experience, Wi-Fi on premises, and music selection.
Regardless of whether diners lean more heavily toward craveable items — particularly when paired with a scarcity-mindset-inducing LTO call to action on their part — or toward the complete value proposition, it seems that the restaurant business remains as crowded as ever, with entrants being called upon to innovate or be left behind.
Discussion Questions
Will limited-time offers continue to increase in number, and in frequency, in 2025 and beyond? Why or why not?
Will U.S. diners become fatigued by the constant march of time-sensitive promos?
Aside from the factors mentioned, how do we determine “craveability”? What would your advice to both established brands and newcomers to the space be to create a distinct sense of craveability to U.S. diners?
Poll
BrainTrust
Kevin Graff
President, Graff Retail
David Naumann
Marketing Strategy Lead - Retail, Travel & Distribution, Verizon
Brad Halverson
Principal, Clearbrand CX
Recent Discussions







Limited time offers usually present something different and interesting to diners, so they grab attention better than standard menu items. Layer on the sense of urgency and FOMO that something limited creates, and it drives demand. Of course, this is all aided by the fact that core menu items are still under pressure from diners cutting back.
I’m convinced this isn’t just a trend, but rather a response to human psychology understanding. Fear of loss, discovery and uniqueness drives a lot of motivated decision-making.
Something that’s new, exciting and limited almost always catches attention and dollars.
I don’t think this is so new….sure it’ll continue. It has worked for years
Limited time offers reward new customers for trying the restaurant and existing customers/guests for coming back. They don’t replace the menu. They simply highlight a special. The LTO can be tied to seasonal offerings or just a special offering the restaurant doesn’t offer. If the offer brings people in and the promotion generates ROI, then what’s to question?
Limited time offers are legendary. Look at McDonald’s McRib, which appears periodically. LTOs also attract interest from the media, which translates into free publicity.
Limited time offers continue to be made available because they work. Consumers act out of urgency when they know something has time constraints and it will be pulled away sooner than later. As long as interest rates remain higher in 2025, diners will continue to feel the pinch in their family budget, making choices to not eat out, or if they do, ensuring deals are a part of the equation. Restaurants will want to continue these offers until we see the economy take off again.
It’s the old “Buy It Now” close: If you want it, you’d better get it now because it won’t be here for long. Which is why I have a freezer full of Cadbury Cream Eggs.
The author of this article did not delve into limited time offers thoroughly enough. LMO have been around for at least the last 50+ years or longer. These were daily specials at most restaurants, “blue light specials” at K-Mart, Kresge, Sears, and others, as well as weekly or monthly specials at most retailers. The weekly circular which was mailed or came out in the weekly paper, featured these specials as well. The time frame often reflected the frequency of the mailer or paper. We saw these Limited Time Offers on late night TV. But now, as our communication sources have been greatly reduced, and replaced by an online presence, it just seems that the LMO is increasing.
With lower consumer confidence and less discretionary spending, the restaurant industry is becoming more competitive. As restaurateurs seek to increase market share, limited time offers (LTOs) are a common promotional tool to spur incremental visits and revenue. The nature of LTOs create a sense of urgency for customers to take advantage of the special offer before it is gone. Restaurants can’t rely solely on LTOs as they must continue to introduce new menu items that are truly craveable.
Sadly this is just another tactic that will ultimately make Americans even more fat/obese than we already are…focusing on “craveables” translates to “here is an offer on some stuff that you should never eat”…. and the tactic works so get ready to keep seeing these offers pop up!
Sounds to me like restaurants are embracing an apparel model. Offer a lot of basics and key items and keep it all fresh with a revolving menu (literally) of seasonal flow. Come back for your known favorites or come back to experience what’s new. Make dining out a treasure hunt nof sorts, absolutely. Piquing curiosity is one of the smartest things a retailer, or restaurant, can do.
LTO’s are here to stay. Like the cat that tasted fresh tuna, there is no going back to the canned version. The key for restaurants is to offer more than simply reduced price limited time offers. Cravesbles & other tasty & nutritious meals lend themselves to a featured LTO. Remember, anyone can give product away. It takes brains to sell it.