Mobs Splash Out the Cash
Social media is being used, yet again, to attract likeminded people to form a mob and get together for both a bit of fun and a more serious underlying purpose. ...
U.S. and Europe Find Common Ground on Organics
In an outbreak of peace in the food world, the United States and European Union (EU) have agreed to accept one another's definitions of "organic" so that food l...
Downtown Retail Takes on the Malls
Recent evidence indicates shoppers are migrating from bricks and mortar to clicks. But when shoppers want real stores with real products they can touch and feel...
Buyers Can Choose More Pink for Their Little Girls
Legos were initially created to be gender neutral, but the company a few years ago made a research based decision to focus on kits for boys. Perhaps not surpris...
The Future of Home Shopping: An App
Many a year has passed since shopping channels launched, but the ability to make purchases directly through our television sets has been long in coming. Now Mar...
Stores to Workers: Wear What You Sell
This is one of those stories that just won't go away. Stores are still being called out for pressuring staff to wear clothing they sell without fully reimbursin...
Finding the Right Fit for Online Clothing Sales
UPcload, a Berlin-based start-up, has developed a system for ensuring that clothes purchased online actually fit when delivered. The technology will enable cust...
Food Waste: Don’t Blame It On the Specials
The intended consequence of promotional offers is increased sales. The unintended consequence is increased waste caused by retailers, or so many perceive. Howev...
Starbucks Extends Caffeine Fix to U.K. Drivers
It is a truth universally acknowledged that Americans pride themselves on exporting their best-loved products and services. Now Starbucks plans to open drive-th...
Free Shipping Day Comes But Once A Year?
According to organizers Kinoli Inc, Americans made Free Shipping Day last year the third-heaviest day ever (at that time) for online shopping. Should retailers ...
Holiday Spots Pull at Heart Strings to Loosen Purse Strings
It's not all about Black Friday in the U.K., mainly because few outside the U.S. celebrate Thanksgiving, but Christmas ads get going in earnest by mid-November....
Showdown in the Produce Aisle
According to a Wall Street Journal story, fresh often equates to high-margin in the area nearest the store entrance where shoppers often spend most of their bud...
Hollister Keeps Shoppers in the Dark
Abercrombie & Fitch's subsidiary, Hollister, is keeping British shoppers in the dark by turning lights so low that customers can't see sizes, prices, the cash r...
U.K. Consumers Add Legal Advice to Shopping Lists
In a world where the costs of legal services are perceived as being beyond the means of all but the richest, Britain's new rules permitting lawyers to practice ...
Believe It Or Not – The Claims Manufacturers Make
Claims that Reebok's EasyTone or RunTone shoes could strengthen hamstrings, calves and buttocks "just by walking" have been ruled "unsubstantiated" by the Feder...
When Food Should Be Sold vs. Used
According to Newton's laws of physics, every action has a reaction. So it is with British government advice that food packaging labels should not include sell-b...
Amazon and 7-Eleven in Drop-Off Location Test
Amazon customers are being offered a new way to receive their purchases. Instead of waiting at home, standing in line at a depot or getting to the post office d...
Lunchtime Learning Needed
Concerned parents may have read reports recently from the University of Texas about the poor conditions in which packed lunches are kept. The challenge, then, i...
Better Research Mobile or Other?
Research into customer demand and opinions is being done, increasingly, in real time. According to a study by Resolve Market Research, Cint and Thumbspeak, resu...
Looking — and Buying — Without Touching
At first glance, a story about John Lewis introducing virtual mirrors devised by Cisco so customers don't have to strip off to see how a new outfit looks seemed...