Few, if any, of the transactions BrainTrust Panelist Bob Amster has witnessed on a wide array of systems have been frictionless. Each has an interruption of some form. Where does grocery self-checkout currently fall short?
Many European restaurants use table-side credit card authorization terminals, irrespective of type or level of service and price points. These devices have yet to approach critical mass in the U.S. Do you expect table-side credit card authorization terminals to become commonplace in U.S. restaurants?
When stores reopen, getting back to business will be both a relief and a challenge for execs in charge of keeping stores in stock with relevant merchandise. How do you expect retailers to mitigate negative impacts of not having historical data for the months that stores have been closed?
Credit authorization is the oldest example of indispensable real-time processing in retail. But in the new world of unified commerce, most aspects of running the business now require real-time processing. What’s the best option for small to medium-sized retailers to get up-to-speed with real-time information processing?