
iStock.com/Robert Way
December 26, 2024
New Nike CEO Sees Refocus on Sports and Wholesale Reviving Growth
On his first quarterly analyst call, Nike’s new CEO Elliott Hill vowed to stop competing against wholesale partners while making sport “our North Star” again to drive product innovation and marketing reach.
The longtime Nike executive was brought back in October after a digital-led direct-to-consumer (DTC) push and lackluster innovation led to market share losses to longstanding competitors (i.e., Adidas, New Balance, and Skechers) and upstarts (On and Hoka).
He highlighted five near-term reset actions:
- “Ignite our culture through a focus on obsessing sport and getting back to winning.”
- “Accelerate a complete product portfolio driven by athlete-insights through sport-led fields of play.”
- “Increase investment in our brand to deliver big, bold marketing statement.”
- “Invest in and empower our teams in key countries and cities to win the ground game.”
- “Elevate the marketplace, through a more premium Nike direct and an unwavering commitment to our wholesale partners.”
Hill claimed that the world’s largest sportswear brand had lost its “obsession with sport” and announced that Nike would refocus its product development on addressing the specific needs of sport-focused athletes, tailored by gender. He said, “We will get back to leveraging deep athlete insights to accelerate innovation, design, product creation and storytelling.”
A subsequent overreliance on classic franchises, such as Air Force 1, Dunk, and Air Jordan, led the brand to become “far too promotional,” particularly at its own stores and website, according to Hill. He added, “We’ve already started managing the inventory in our marketplaces and will move faster to return to a pull market for our largest classic footwear franchises. At the same time, the team has been planting the seeds of the next franchises that will fuel growth.”
In marketing, Nike remains committed to sports marketing investments, with a goal of “owning the conversation in sport.” However, more investments are planned with local teams in major cities and countries after recent years prioritizing spending on performance marketing to drive online engagement. Hill said, “We will rebalance, resourcing and empowering our teams on the ground to win with the everyday athletes and influencers.”
In its go-to-market approach, the brand plans to return Nike Direct, including its owned online operations and physical stores, “to premium destinations” to elevate its broader positioning, according to Hill. At the same time, Nike will seek to re-ignite wholesale growth to rebalance distribution. Hill said, “We know our sales teams will have to earn every open-to-buy dollar but we’re investing to make sure our partners feel supported.”
CFO Matthew Friend said that Nike had been “capturing demand and competing with our wholesale partners rather than creating and growing demand for our brands.” He added that the moves to prioritize full-price selling on Nike’s websites and stores will lead to Nike Direct becoming a “smaller but a healthier and more profitable business.”
In an answer to an analyst question during the call, Hill stated, “The bottom line is there are consumers that want to shop Nike Direct, consumers that want to shop wholesale, and there are consumers that want to shop digital and physical, and we have to show up with the best representation of the Nike brand wherever that is, and we will do exactly that.”
Nike’s sales were down 8% in the second quarter that ended Nov. 30 and are expected to be down low double-digits in the current quarter as the accelerated liquidation of excess inventory, particularly in classic footwear franchises, will lead to a decline in summer order bookings. Margins in the near term are expected to be pressured by reduced investment in performance marketing, promotions to win back shelf space at wholesale, and increased brand marketing activity.
Discussion Questions
What do you think of Elliott Hill’s near-term action plans to stabilize Nike’s business and reposition the brand for growth?
What steps might Nike be missing?
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Bob Phibbs
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Recent Discussions







The Nike brand has always been about sports, so when they veer off into other areas, they drive into a wall.
It is also necessary for Nike to clean up its sports profile. Baseball players complained all season long about the uniforms that were provided to them this past season. The uniforms didn’t look good, didn’t feel good, and the player’s names were hard to read. Considering these factors, the swirl on the shirts caused more harm to Nike’s image than anything positive.
The company also needs to focus more on performance on the field and court rather than politics, ideology, and the usual Woke culture statements that turn off more than half of its potential customers.
While Nike’s heritage began with sports, the company’s (and the broader industry’s) growth over the past 20 years has been largely impacted by successfully bridging performance and lifestyle through athleisure. Take The Jordan brand – started with MJ and Spike Lee but evolved into a cultural icon that spans both athletic and casual wear. Beyond Nike, customers have responded to broader use of “sports apparel”, introducing it into their daily lives. Nike will be better served to return to a better balance of DTC and wholesale distribution. This should reduce their SGA while broadening their reach into established channels.
As everyone knows, of course, Nike has always been about more than “sports”: it was a blending of top-of-the-line technology with attitude. As much as I could respect the former – however pittifully little use I could make of it – I disliked the latter; and the Olympics fiasco suggests the world may have caught up with me: finger-giving brathletes are everywhere, and have become passé…their rudeness no longer being accepted as intensity. Nike needs to get back to a focus on technical superiority, and hope they still have the lead to pull it off.
I don’t think “refocusing on sports” is a new thing for Nike. Sport has always been in their DNA. The key to success is bringing back the numerous wholesalers they cut off in 2021 and 2022. It was a bold, and unsuccessful, move that reduced the number of retailers selling Nike, which enabled competitors to steal market share.
According to a March, 28, 2022 RetailWire article, Nike heads to the wholesale exits, “Nike last year in the U.S. stopped selling to six retailers: Big 5 Sporting Goods, DSW, Dunham’s Sports, Olympia Sports, Shoe Show and Urban Outfitters. It also no longer sells apparel to Macy’s. In 2020, cut offs included Belk, Bob’s Stores, Boscov’s, City Blue, Dillard’s, EbLens, Fred Meyer, VIM and Zappos. For the current year, Nike’s sales will be reduced to 55 percent of Foot Locker’s sales by the fourth quarter and continue at that level into 2023, down from 65 percent in the 2021 fourth quarter.”
The bet to move business away from wholesale to direct to consumer didn’t pay off. Hopefully, Nike didn’t alienate too many wholesalers and they can strengthen their partnerships.
Contrary to what one commentator believes, Nike’s core customers support their progressive stands. The new CEO understands too many promotions has hurt their premium pricing. I support the goal of moving to getting back to a premium sports brand.
I think it’s interesting how many retail stories about legacy brands quickly refer to “back to” or “return to” or “refocus on”. How many times have I read some version of “back to basics” recently? Points 1-5 sound like a terrific refreshing/reminding/updating of Nike’s Brand Promise. Especially #2.
“Accelerate a complete product portfolio driven by athlete-insights through sport-led fields of play.”
I never thought Nike veered that far off course in product. Maybe some of their marketing got off course. The DTC chapter was definitely off course. Great product + great partnerships + great storytelling will win the day. And yes, that sentence could have been written a very long time ago. So why is it so difficult to execute?
It looks like Nike is getting back to what “brought them to the dance.” If the stock price is any indication, it’s moving up. The new leadership understands their customers, what they want, and how they want to buy. So, “Just Do It,” and sell them the way they want to be sold!
Nike has stumbled over the past couple of years. Its innovation has been sub-par, it hasn’t connected enough with consumers, and its marketing has been insipid. Despite all of this, it remains the undoubted leader in terms of market share in sneakers. It can recover and focusing on sports is a good place to start. An improving economy will also help.