Pandora
Photo courtesy of Pandora

May 22, 2025

Does Pandora Have More Room for Growth as It Opens Its First US Flagship Store?

Pandora Jewelry has been a mainstay of the mainstream/luxury accessories category for some time, largely building its brand on the appeal of its variety of customizable charm bracelets and other fine jewelry. Now, as Forbes’ Pamela N. Danziger noted, the brand is set to open its very first U.S. flagship store in Las Vegas, Nevada.

Pandora has been on a bit of a hot streak, reporting 7% growth in Q1 organic revenue globally, reaching $1.1 billion. The U.S. led the way with 12% growth — the brand’s largest and fastest-growing market, according to Danziger.

And despite heavy tariffs in play as issued by President Donald Trump — tariffs which could produce a $76 million impact on its American business this year, and $137 million in 2026, if current conditions remain in effect — it appears Pandora is pressing ahead to establish a stronger foothold stateside regardless of the outcome.

Danziger quoted CEO Alexander Lacik on Pandora’s outlook on the current, and future, positions of the company.

“Despite the noises around us, we generally like to keep things simple in this company,” Lacik said to investors during the company’s latest earnings call. “Pandora is and will be very profitable as [a] company.”

Pandora Could Be Forced To Issue a Slight Price Increase if Tariffs Persist, but Not Necessarily

Despite recent price increases of 5% (as of last October) and a further 4% in April 2025, Pandora’s CEO signaled that moving beyond its $60 average price in the U.S. market wasn’t necessarily a given — should Trump’s tariffs on supply chain contributors Thailand, Vietnam, India, Italy, and China remain in place.

Pandora CFO Anders Boyer was cited by Forbes as stating that there’s no reason to assume the brand would enact “extraordinary price increases” in response to the tariff threat, and even if such pricing mix-ups were necessary, a “tailored approach” would be the line of best fit.

Lacik, for his part, pointed to Pandora’s burgeoning strength as “a global player” in the international jewelry segment, suggesting that the company could actually improve its competitive appeal stateside, rather than weaken it.

“If I have a 10% price that I need to take — and I know everybody else needs to take it in the U.S. — I could decide I’m only taking three, but I take three globally and actually increase my local competitiveness in the U.S.,” Lacik noted, going on to say that this hypothetical was not a sure thing.

“But we have some maneuverability simply because we are a global player,” the CEO concluded.

Pandora’s Las Vegas ‘Brand House’ Flagship Store Features Charm Bar, Craftspeople at Work

Adding to the growing trend of experiential retail, especially among brands aiming to make a lasting impression on guests and social media alike, Pandora’s new Las Vegas flagship will feature a charm bar and live demonstrations by artisans crafting and hand-engraving jewelry.

First, the charm bar: Designed to resemble a poker table in keeping with the Sin City theme, those who visit are able to sample various charm combinations on the felt in order to come up with the perfect piece for their personal tastes.

“People can actually play with the jewelry,” said Luciano Rodembusch, Pandora’s general manager of its North America cluster.

Next, the Las Vegas Pandora location will be the first to have artisans on hand, working at their craft of enameling and engraving jewelry by hand as visitors look on.

“Every single piece that Pandora sells is touched by more than 20 human hands. It’s important to tell that hand-crafted story and show the level of craftsmanship in each piece,” Rodembusch said.

Finally, the store’s striking three-story facade is hard to miss — as is its emphasis on lab-grown diamonds (LGD), a rapidly expanding category that saw 22% growth for Pandora in 2024, far outpacing the 2% uptick in its core charms and bracelets segment.

Pandora’s first U.S. flagship store opens on June 6 and is 3,000 square feet in size, around three times bigger than a typical store. The Las Vegas location was chosen because of its global appeal and constant flow of visitors from across the U.S. and around the world. The brand aimed to create something distinctive and inspiring for the city. As Rodembusch explained, the store represents “an important step for us to help shift the perception of Pandora to a full jewelry brand.”

Discussion Questions

Will Pandora be able to further grow U.S. revenues as it opens its flagship store in Las Vegas, despite ongoing pressure from tariffs? Why or why not? What other headwinds are most obvious?

Will Pandora’s focus on in-store experiences at its flagship location generate enough buzz to be worth the expenditure? Does its established reputation as a luxury brand allow it a certain leeway that up-and-comers in the space may not be able to leverage in the same way?

Will luxury retail encounter spending resistance as 2025 rolls on, or will buyers continue to spend on the brands they are most loyal to?

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Neil Saunders

Since its initial wave of expansion in the US, Pandora has evolved from being focused on bracelets and charms to having a much wider jewelry offer. That makes larger store footprints possible, especially in banner locations like Las Vegas. Its accessible premium positioning serves it well in the current market (a pattern we are seeing repeat across many prestige brands like Ralph Lauren and Coach), and its modern style is more in tune with younger generations than traditional jewelers, such as those in the Signet stable. The one concern is tariffs, but on the basis that everyone in retail has these concerns and will have to mitigate them, its sensible to push ahead with expansion. 

Georganne Bender
Georganne Bender

Pandora already has several stores in Las Vegas, but the new flagship with its poker table charm bar and in-store artisans sounds exciting. I’m looking forward to seeing it. 

What I can’t figure out from the article (and other online pieces as well) is where this new flagship store is located. The store opens in June. What’s the big secret?

Craig Sundstrom
Craig Sundstrom
Noble Member
Georganne Bender
Georganne Bender
Famed Member

Probably, since that’s the only mall that could give them a multi level store front. But the BLVD’s Facebook says Pandora is already open. It’s just odd.

Last edited 6 months ago by Georganne Bender
David Biernbaum

Despite the fact that opening a flagship store in Las Vegas could attract a large number of tourists and shoppers, Pandora may face challenges such as increased competition from other luxury brands in the area. Additionally, fluctuations in tourism rates in Las Vegas, caused by economic downturns or travel restrictions, may affect store traffic and sales. Finally, maintaining a consistent supply chain amid tariff pressures may affect the availability of products and pricing strategies.

Jeff Hall
Jeff Hall

Pandora is setting itself up for success with this new flagship store, in that it is creating a retail environment that today’s shoppers seek out: one that is immersive, experiential, grounded in conveying the brand story and showcasing craftsmanship. Las Vegas is the perfect location for the new concept and provided Pandora listens to and acts upon what can be expansive customer feedback, the learnings can inform and refine the design of future flagship locations.

Kai Clarke
Kai Clarke

Pandora, like other retailers, will have to pass on the impact of tariffs to their customers. Pandora’s shareholders will demand increasing profits and gross sales as standard metrics by which they measure profits and performance. Trying to ignore this major cost adder, is poor financial management as well as performance management. It is absurd to think otherwise.

BrainTrust

"Pandora is setting itself up for success with this new flagship store, in that it is creating a retail environment that today’s shoppers seek out…"
Avatar of Jeff Hall

Jeff Hall

President, Second To None


"Pandora already has several stores in Las Vegas, but the new flagship with its poker table charm bar and in-store artisans sounds exciting. I’m looking forward to seeing it."
Avatar of Georganne Bender

Georganne Bender

Principal, KIZER & BENDER Speaking


"Fluctuations in tourism rates in Las Vegas, caused by economic downturns or travel restrictions, may affect store traffic and sales."
Avatar of David Biernbaum

David Biernbaum

Founder & President, David Biernbaum & Associates LLC


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