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Commentary and Discussion From the Retail Community
Should Pandemic-Protecting Plexiglass Be Retired?
H-E-B is removing the plexiglass protective partitions, often called “sneeze guards,” from its checkout counters installed at the height of the pandemic following their removal from many other retailers over…
Are Privacy Concerns Undermining Personalization?
CI&T’s Personalization Survey found a majority of consumers more “excited” (56 percent) than uncomfortable (44 percent) over the idea of retailers using their personal information to tailor their shopping experience…
What Can Brands Learn About Product Launches From Apple’s WWDC?
When it comes to throwing a launch party, nobody does it quite like Apple.
Is Loblaw’s Decision to Close Its Online Marketplace a Sign of Things to Come?
Loblaw, Canada’s largest grocer, is closing its third-party online marketplace, launched three-and-a-half years ago, to focus its website on grocery and pharmacy.
Should Amazon Add Mobile Phone Service as a Prime Perk?
Amazon.com is reportedly talking to wireless carriers about offering low-cost or free nationwide mobile phone service as a perk for Prime subscribers.
Has Dollar General Lost Its Recession-Resistant Tag?
Dollar General slashed its outlook for the year after first-quarter results missed plan, raising concerns over the chain’s vulnerability to an economic downturn.
Will Saks Personal Stylists Be Welcomed at Luxury Resorts?
Saks Fifth Avenue is extending its Fifth Avenue Club personal shopping and styling service to luxury resorts across the U.S.
Can Retailers Make Embarrassing Purchases Less Embarrassing?
A university study finds that when buying embarrassing products such as condoms or menstrual pads, consumers choose self-checkout or the ”most robotic” cashier to hopefully avoid interactions.
Can Anything Slow Down Five Below?
Five Below isn’t slowing down its expansion even if consumers are more discriminating about spending their money.
Was Kizik’s Digital-First Shoe Brand Made For Brick & Mortar Stores?
Kizik is a digital-first shoe startup that sells a new kind of sneaker, which lets wearers put the shoe on and take it off without unlacing it or breaking the…
Will Customers Shop Somewhere Else If Retailers Charge For Returns?
New research suggests that retailers should think twice before charging customers for returning online purchases.
Is Chewy’s Business on Autopilot–er Autoship?
Chewy is off to a positive start in 2023 and the online pet products retailer can thank its Autoship customers for that.
Are Retailers Ready For Remote Workers?
The rise of remote working presents opportunities for local retail but may require adjustments to new shopping behaviors.
Has Kroger Simplified or Muddled Digital Coupon Access?
Kroger updated its coupon redemption policy to enable shoppers unable or neglecting to download digital coupons to still benefit from the deals.
Should Brand Founders Get Personal on TikTok?
The brains behind brands are getting more personal with their fans and customers on TikTok.
Does Amazon Have Something to Teach Retailers About Labor Contracts?
Amazon.com in the UK has developed a new type of labor contract for employees that gives them time off to match their kids’ summer vacations from school and breaks for…
Will Toys”R”Us Fly In Airports?
Toys”R”Us will open its first-ever airport location in time for the 2023 holiday season as part of a partnership between Duty Free Americas and WHP Global, the toy retailer’s parent.
Has Lowe’s Pasture Become Greener In Rural Markets?
Lowe’s is rolling out a rural store concept featuring a broader offering of farm, ranch, and outdoor products in up to 300 additional stores by year-end.
Will Home And Gifting Inspire Kohl’s Customers to Spend More?
Kohl’s is investing in home and gifting items and featuring both “underpenetrated” categories prominently in the front of the store to “inspire” customers as they enter.
RetailWire Pays Tribute to Fallen Heroes on Memorial Day
On this solemn occasion of Memorial Day, RetailWire is taking a pause from our regular content to honor the brave men and women of the United States Armed Forces who…
How Can CPG Brands Recapture Market Share Lost to Private Labels?
Inflated grocery prices have thrown a spotlight on the battle for market share between national and store brands.
