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Commentary and Discussion From the Retail Community

Malls Are Getting Mauled

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Reuters reported on Friday that consumer purchases in stores located within malls are half of what they were in 1995. Mall stores represent 19 percent of retail sales in 2002…

Tax Free Makes Consumers Feel Good

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According to an article in USA Today, “There’s a growing recognition among retailers and savvy mall owners that shoppers are suckers for ‘tax-free’ sales — discounts equal to the sales…

Former Manager Competes with Wal-Mart

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Don Koontz knows how to compete against Wal-Mart better than most. He managed a Wal-Mart for five years before opening his own hardware store business in Hiawatha, Kansas in 1997…

Know Thy Online Consumer

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Ken Treske, chief marketing officer, CoolSavings, writes in the latest issue of the company newsletter, Know Thy Customer, “By and large, retail has missed the opportunity to embrace the Internet…

Department Store Seeks Help for Schizophrenia

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By most accounts, the department store chain, Lord & Taylor, has had difficulty finding its place among competitors ranging from Bloomingdale’s to Kohl’s. Marvin Traub, retail consultant and former…

Guitar Center Sales Hit High Note

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Based on Guitar Center’s latest quarterly report, people are making their own music (or at least attempting to) in growing numbers. Sales for stores open at least a year were…

Late Night with Ronald McDonald

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The introduction of premium salads has sparked consumer interest and helped boost sales. Now, McDonald’s is expanding store hours in a further attempt to build business, reports Reuters. What are…

Staples To Text Message Teens

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Staples in Canada wants teenagers going back to school to buy supplies in its stores. That’s why the company has launched a marketing campaign that will send text messages to…

Safeway.com Making Money, Opening New Markets

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Critics contend Safeway has turned-off once loyal shoppers and lost business with its one-size-fits-all approach. In contrast, however, two years ago, Safeway partnered with Tesco to run its e-tail business…

Middle America Grocers See Organic Growth

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Organic foods aren’t just for consumers in Boston and San Francisco anymore. Today, shoppers in places such as Fort Wayne, Indiana are increasingly turning to organic foods rather than purchasing…

UFCW Wants Alternative to Supervalu

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Two presidents of United Food & Commercial Workers’ locals have thrown cold water on the prospects of a negotiated deal with Supervalu over its acquisition of Dominick’s Finer Foods from…

Windy City Wal-Mart to Open in 2005

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Wal-Mart is looking to open its first store inside the Chicago city’s limits by 2005. According to Reuters, “The proposed Chicago store would replace a vacant shampoo factory formerly owned…

Sam Walton U.

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Wal-Mart is the world’s largest retailer and, as such, has become the subject of case studies in institutes of higher education across the country. Eugene Fram, professor of marketing, Rochester…

Costco Continues to Climb

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Costco has established its niche and expanded it in a soft economy precisely, according to the Puget Sound Business Journal, because of its “focus on delivering quality, name-branded bargains to…

Trader Joe’s Does More With Less

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Trader Joe’s concentrates on offering unique specialty and natural food items, mostly under its own store labels, at prices at or below mainstream supermarkets.Chief executive officer and chairman, Dan Bane…

The High Cost of Spam

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The cost of spam to business is high and growing by the day. According to Nucleus Research, the cost of spam to the US economy averages out to $874 a…