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Commentary and Discussion From the Retail Community

Technology Helps Unlock Customer Behavior

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A new generation of analytical technology from software companies such as Siebel and Blue Martini promises to help e-tailers and retailers make sense of the mountains of sales data collected…

Burger King’s Veggie Burger Goes Untried

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The SupermarketGuru.com Consumer Panel quick poll on Burger King’s new “Veggie Burger” found that not many people have tried the new menu item yet. However, indications are that the product…

Seven Key Steps Aid Loss Prevention

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One of the biggest challenges facing convenience store managers is finding ways to reduce losses and shrink in their stores, because losses so clearly affect the bottom line. What are…

The Handgun Conundrum Continues

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An article in the Boston Globe and on Reason.com questions whether the link between handgun ownership and high rates of murder has been established as reports in the media would…

Wal-Mart Tops Fortune 500

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Wal-Mart propelled itself from rural Arkansas, where it was founded in 1962, to the top of the Fortune 500 this year. What are the biggest challenges/opportunities ahead for Wal-Mart as…

Loyalty Cards May Cost More Than They Save

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Consumers give up a degree of privacy for supermarket loyalty card programs, which don’t offer much in terms of dollars-and-cents savings when prices are compared with those of their major…

American Tastes Move on up to the Top

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Millions of Americans who once made up the vast middle of the nation’s $7 trillion consumer market are migrating upscale toward premium and luxury goods. What challenges does the…

FTC Scrutinizes Wal-Mart in Puerto Rico

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The Federal Trade Commission is investigating Wal-Mart Stores Inc.’s February 6 acquisition of Puerto Rico’s largest grocer amid concerns that it could lead to higher food prices on the island…

Online Grocery Services Meet Mixed Reviews

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Safeway and Albertson’s both launched online grocery shopping services in the Bay Area earlier this month. They are easy to use and reasonably affordable, although shoppers must push through a…

Consumer Confidence Slips Online

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Holiday e-shopping snafus, and concern over risks associated with online buying eroded consumer confidence in the Internet, and more people expect to spend less on the Net in the upcoming…

Demographic Composition Shifts Tastes

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While demographic swings will affect all future consumer markets, they’re already beginning to change foods, ingredients and the amount of time spent in the kitchen. What factors will have the…

Kmart.com Vies with BlueLight.com

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Kmart’s Web store, BlueLight.com, is testing whether more people would access the site under the Web address Kmart.com, Should BlueLight.com be renamed Kmart.com?

Sony Designs Product Line for Target

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Sony Corp. will design an exclusive product line for Target Stores and target.com that will be unveiled this spring. Is Target on target with the Sony deal? Should retailers look…

Trade Dimensions Delivers On-Premise Information

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Trade Dimensions has syndicated its new On-Premise database, which delivers universal coverage of On-Premise outlets where liquor, wine and/or beer are consumed. How should retailers go about assessing competitive threats?…