Ghirardelli has embarked on a journey to enhance its direct-to-consumer (DTC) channel through the power of AI. What implications does Ghirardelli’s successful integration of AI into its DTC strategy hold for traditional retail models and brick-and-mortar stores?
Wegmans announced plans to close 48 of its 111 stores for 30 minutes during the total solar eclipse on April 8 so its employees can witness the celestial phenomenon. What unique opportunities and challenges will the solar eclipse offer to retailers?
REI has set its sights on expanding camping opportunities with a recent acquisition. How does REI’s strategy of combining the thrill of outdoor exploration with modern amenities align with evolving consumer expectations for experiential retail?
A new manager in your department might mean significant changes in the direction of your team’s work, your own role, or the team’s workflow. What advice would you give employees about adjusting and thriving under a new boss?
While Subway set the precedent for sub chains in the industry, Jersey Mike’s Subs has emerged as a formidable competitor. How does Jersey Mike’s Subs’ Month of Giving campaign go beyond philanthropy to strengthen brand loyalty and foster emotional connections with customers?
Chick-fil-A opened its first-ever mobile pickup restaurant to address the growing demand for digital ordering and better manage wait times. Are digital pickup locations a convenience for consumers?
DoorDash has revealed new alliances with Sally Beauty and M·A·C Cosmetics and is rolling out drone delivery as a test in the U.S. What strategies can industry leaders adopt to maximize the benefits of such alliances and services amid shifting consumer preferences?
Nike, which has been emphasizing direct-to-consumer (DTC) growth for a number of years, last week indicated it was refocusing back on wholesale. What lessons should Nike have learned about the benefits of wholesale retailing and the limits of DTC?
Walmart recently announced a partnership with RadNet to offer mammograms at select Walmart Health locations. Should local care providers be worried or looking to integrate their practices?
Costco is opening a dedicated furniture showroom in Alaska. Do you think the retailer should open more showrooms, or would this strategy only succeed in more remote locations?
