Google is piloting new product discovery elements designed to give users a more personalized shopping experience. Which of the tools likely offers the most appeal or practical use to online shoppers?
The recent announcement of Macy’s plan to shutter approximately 150 stores has sent ripples of anticipation among its competitors. With Macy’s closing stores, how should shopping malls evolve to remain relevant without anchor tenants?
Academy Sports + Outdoors has accelerated its store opening targets, but it is also adjusting its real estate strategy. What lessons should be gleaned from its adjustments, particularly around entering new markets?
Big names in the fast-food world like Burger King, Shake Shack, and KFC are on a mission to roll out digital order kiosks across the U.S. How can they take advantage of the efficiency gains of digital kiosks while still preserving personalized customer interactions and addressing dietary preferences?
Amazon plans to remove its “Just Walk Out” technology from Amazon Fresh stores, replacing it with its Dash Cart smart shopping cart device. Will Dash Cart offer significantly more appeal to in-store shoppers?
While augmented reality and virtual reality technologies have had relatively slow adoption in the consumer market in the United States outside of the gaming industry, their applications to retail are far-ranging and valuable today. Which retail categories will benefit from AR/VR the most?
Walmart is amplifying its advertising platform, Walmart Connect, to empower advertisers in maximizing the effectiveness of their media spend. How will Walmart’s expansion of in-store ads and integration of digital platforms like TikTok and Roku reshape the retail advertising landscape?
Trader Joe’s has replaced its former wine store in Manhattan with a new grab-and-go concept, Trader Joe’s Pronto, offering a limited assortment of prepared foods and snacks. Would the Pronto concept work alongside many other Trader Joe’s locations?
Beyond Inc., the parent company of Bed, Bath & Beyond, Overstock, and Zulily, has announced a significant partnership with social media platform X. How might this collaboration redefine the dynamics of customer engagement and acquisition strategies in the digital marketplace?
A global survey found that 40% of retail workers feel their employers don’t adequately invest in their tech needs. Generally, do store associates have access to enough technology to match the in-store expectations of shoppers?
