Retail returns abuse is steadily climbing in part because consumers are increasingly comfortable taking advantage of flexible return policies to engage in wardrobing or bracketing. What paths do you see to reducing these practices?
Super Bowl LVIII may have ended, but the commercials from the big game are still making waves. Which commercials aired do you perceive as the most successful, and which do you believe missed the mark?
To mark Pepsi’s rebrand rolling out globally this year, U.K.-based soft drinks producer Britvic is launching a Pepsi MAX Thirsty for More contest aimed at driving engagement with partner convenience retailers. Do you see more benefits than conflicts in vendor-supported retail contests?
Claire’s is going after Gen Zalpha with its new initiative known as “The Collab.” How can retail companies reconcile the traditional consumer-brand interaction with the innovative, participatory model manifested in Claire’s new marketing approach?
Richard Galanti, Costco’s CFO since 1985 and the warehouse club’s primary spokesperson, announced plans to retire. Is this a minor or major blow for Costco?
As the Super Bowl approaches, the impact of commercials on retail sales has become a topic of interest. Do you believe Super Bowl ads justify their high cost?
With technology and changing customer behaviors guiding the way, more businesses are shifting toward automated systems and AI stores. How can businesses strike the right balance between providing personal humanized service and implementing automation to enhance customer convenience and efficiency?
Gap Inc. has appointed celebrity fashion designer Zac Posen as executive vice president and creative director with a particular emphasis on reviving Old Navy. Is this move a major triumph for Gap?
Project Trident might be just what Target needs to compete against its retail rivals. How might this new membership program disrupt the existing dynamic between Amazon Prime and Walmart+?
Attacks on vessels by Yemen’s Houthi rebels in the Red Sea have disrupted international trade. What obvious and less obvious repercussions will U.S. retail likely face due to the Red Sea shipping disruptions?
