Walmart is launching its first shoppable video series, “Add to Heart,” a holiday-themed love story with over 330 products available for purchase. What will be critical in converting episode viewers into shoppers?
Target has started testing 10-items-or-less checkout lanes at a handful of its stores. How can retailers strike the right balance between efficient self-checkout options and maintaining a high level of customer service through human cashiers?
Wegmans has opened a new location in Manhattan that pushes beyond the typical supermarket format as a hybrid grocery store and food hall. Do you think more supermarkets will adopt this trend?
Shopping on mobile devices is expected to account for more online purchases this holiday season than desktops and laptops for the first time. How would you rate the advantages and shortcomings of mobile shopping versus the laptop and desktop experience?
In mid-November, Google introduced a number of tools showing how generative artificial intelligence (AI) can make finding a gift for someone more visual, natural, and intuitive as well as less stressful. Which of Google’s AI-powered product search tools appear most useful to online shoppers?
For the fourth consecutive year, Black Friday will predominantly be a Friday event as most major retailers have shifted away from Thanksgiving openings. What time should stores open on Black Friday to support doorbuster deals?
With shopping deals arriving earlier and earlier each year, Black Friday appears to have lost further buzz in 2023. Has the overall five-day Thanksgiving weekend lost further relevance since the pandemic arrived?
Macy’s has long said it considers the Macy’s Thanksgiving Day Parade its “annual gift to the nation,” but it has never indicated whether the event is worth the cost. Should Macy’s continue to fund the Thanksgiving Day Parade if it loses money?
Grocers are responding to growing stress over cooking for Thanksgiving by serving up aggressive discounts to help with budgeting and planning. How would you rank the biggest stress triggers for cooks on the holiday?
Gap’s CEO says that while all four of the company’s brands have incredible heritage, they need a clearer point of view. What advice would you have for Gap Inc.’s new CEO?
