RadioShack has been acquired by El Salvador-based Unicomer Group. Where do you see the opportunity for RadioShack to reestablish its retail relevance?
Unicomer Group, the major stakeholder in RadioShack, acquired the brand’s intellectual property and domains in about 70 countries, including the U.S.,…
In yet another comeback attempt, RadioShack plans to install RadioShack Express “store-within-a-store” shops inside select locations of HobbyTown, the hobby and toy franchisor. Do in-store shops make more sense for RadioShack than opening its own stores?
RadioShack is headed to bankruptcy court again. The chain’s owner, General Wireless Operations, filed for Chapter 11 yesterday after having previously announced it was in the process of closing 200 of its 1,500 stores. Does RadioShack’s team simply need more time and credit to turn the chain’s business around?
While not as disturbing as an all-out hack, shoppers are often surprised to find their personal information sold to a competing retailer or another marketing entity. Do you expect that many Sports Authority customers will be upset that Dick’s acquired some of their personal information without explicitly asking permission to use it?
RadioShack has hired a new president and CEO and, like many before him, he’s promising to finally put things right at the chain that bills itself as the “neighborhood electronics convenience store.” Does Dene Rogers’ background suggest he’ll have more success than his predecessors?
Some hear the name Circuit City and think iconic retailer. Others hear the name and failed retailer comes to mind. According to reports, the Circuit City name is being revived again, for the third time. Do you think Circuit City is more likely to succeed or fail in its new iteration?
Nick Cannon is a busy guy. In addition to hosting “America’s Got Talent,” he is the chairman of TeenNick for Nickelodeon and the founder of a production agency Ncredible Entertainment. He is now also the new chief creative officer for RadioShack. What do you think it will take to make the new RadioShack relevant with today’s consumers?
RadioShack has made it through bankruptcy and is set to fight another day. The chain will begin the next chapter in its history as a much smaller company, stocking fewer items and sharing banner billing with Sprint. Is the RadioShack name more of an asset or liability in the minds of the “mobile first” generation?
The worst kept secret in retailing is no longer a secret. RadioShack has filed for Chapter 11 bankruptcy protection and plans to sell up to 2,400 stores as part of its reorganization plan. What do you expect will happen as RadioShack reorganizes and eventually emerges from bankruptcy protection?
After eight weeks of one-on-one competition, the time has come for the RetailWire community to vote for the one commercial that stood above the rest for 2014 holiday selling season. Which is the best? You decide.
RadioShack, which dropped to a penny stock in June, is banking on an uncharacteristically strong holiday season just to keep its doors open. One of the beleaguered electronics chain’s newest strategies to score an eleventh hour revival involves going retro to move forward. Can a strong holiday season, or anything else, save RadioShack?
Target’s “Alice in Marshmallow Land” topped Walmart’s “Gift List” to take week one of the 2014 RetailWire Christmas Commercial Challenge. This week Best Buy faces off with RadioShack. Which is better? You decide.
Look out Geniuses and Geeks. RadioShack has decided that same-day in-store repairs of mobile phones and tablets no longer covered by a manufacturer warranty may be just the thing to mend its battered and bruised brand identity with consumers. What will it take to succeed in consumer electronics retailing today?
When Joe Magnacca took over as CEO of RadioShack just over a year ago, the odds were against him getting the business turned around. With the announcement yesterday that RadioShack will close up to 1,100 stores, it’s clear that Mr. Magnacca and company have a long way to go in accomplishing their goals. Is it too late for RadioShack or can they turn things around?
Yesterday’s Super Bowl game was one of the worst we can remember. And unfortunately for the millions who watch the game for the commercials, this year’s crop may have actually been worse than the game. Which Super Bowl commercials stood out for you this year and why?
Two commercials: Each created with the goal of drumming up consumer excitement and driving holiday traffic and sales. Which will do the best job of reinforcing the individual retailer’s brand and drive business this holiday season?
The idea behind the Amazon.com locker test was pretty simple, and was seen as a potential win for all. Now that both Staples and RadioShack have pulled out of the test, it seems the chains found that the benefits were more weighted to Amazon’s side. Do you see a the future in Amazon’s Locker program?
When Joe Magnacca took over as CEO at RadioShack, many wondered if the former Duane Reade exec would be able to rid the consumer electronics chain of its dull image. Is RadioShack’s Beats Pill commercial a step in the right direction for the chain?
While president of Walgreens’ Duane Reade division, Joe Magnacca helped develop a flagship concept he called “the most exciting drugstore in the world.” Now, many are wondering if Mr. Magnacca will be able to bring his brand of magic to RadioShack as the chain’s new CEO. What will it take for Joe Magnacca to get RadioShack turned around?
It doesn’t take long for a relationship between a consumer and a retailer to go from good to bad or bad to worse. That’s the finding of recent research measuring the amount of time it takes for stores to answer phone calls from consumers. How important is the time it takes to reach a real person at a retail chain/store to the consumer perception of customer service?
Back in 2010 when Target launched full-service mobile phone centers operated by RadioShack, the deal was billed as a win-win. Now there appears to be only one winner in the initiative and RadioShack isn’t it. If the RadioShack/Target mobile kiosk deal falls through, do you expect to see Target turn to another partner, perhaps Best Buy?
Just when you think things have sunk just about as low as they can go at RadioShack, the latest announcement from the consumer electronics chain is that Jim Gooch, RadioShack’s CEO since May of last year, is stepping down immediately. How much responsibility does the board have for RadioShack’s performance?
Back in August 2009 RadioShack rightfully came to the conclusion that it needed to do a better job of relating to modern consumers. Nearly three years later, it’s safe to say that the company is still trying to find that connection. Are RadioShack’s problems symptomatic of the challenges facing all retailers in the consumer electronics space today?
It appears as though the rumors of RadioShack being up for sale may be true as the New York Post reports that the first round of bidding has been completed for the consumer electronics chain. What’s the best case scenario for RadioShack in terms of new ownership?
According to a report in the New York Post, Best Buy is reviewing a potential merger with RadioShack, which is said to be looking for a buyer. A purchase of RadioShack would boost Best Buy’s efforts to capitalize on fast-growing demand for smartphones and other wireless gadgets. What do you think of a potential Best Buy acquisition of RadioShack?
RadioShack has had an image hurdle to get over and the consumer electronics chain is hoping it can do just that with a rebranding campaign promoting itself as “The Shack.” What do you think of RadioShack’s rebranding campaign under “The Shack” name?
RadioShack is testing a new concept in the Dallas area focusing on wireless devices and services. PointMobl stocks each mobile category – from compact laptops and MP3 players to smart phones and GPS systems – in more depth than a RadioShack, but makes no mention of its affiliation to the parent company. Do you think it was smart for RadioShack to hide its affiliation with PointMobl?
An unusually high number of options traded on RadioShack stock over the past couple of days have led some to speculate (hallucinate?) that Dell might be interested in purchasing the struggling consumer electronics chain. As would be expected, neither company had any comment over a rumor that first got started last May in a column entitled Why Dell Needs RadioShack on the BusinessWeek website. Assuming it were to happen, what would a Dell acquisition of RadioShack mean for the two companies?
Look for more investors to come a knockin’ for RadioShack shares after the consumer electronics chain predicted its business will keep on rockin’ the retail world in 2007. The company announced its fourth quarter profit was up 64 percent as the company cut costs even as total revenues and same-store performance fell. RadioShack has shown success in reducing costs but what must it do to grow top line results?
Retailers are looking for knowledgeable sales help. So where are they going to find people who have some real insights into how it operates and the products it sells? The answer is literally right in front of their faces. An Associated Press report said retailers such as Best Buy, Target and RadioShack are among those who have begun recruiting future employees from the checkout lines in their stores. What are your thoughts on retailers recruiting customers to work in stores?
Bob Kilinski, RadioShack’s vice president of marketing, said, the retailer’s mission is “to help people get the most out of technology in every neighborhood in America.” Now, the consumer electronics chain is looking to do just that with free online courses for its customers. Will RadioShack’s free online courses translate into additional sales for the retailer?
Last Tuesday, 400 workers at RadioShack’s headquarters were fired. But, instead of it being done face-to-face they got the message via email. RadioShack said it had informed workers in July that layoffs were coming and they would be notified “electronically.” Being a consumer electronics retailer, it does make sense in a perverse sort of way. What do you see as the consequences (if any) for RadioShack arising from its decision to fired people by email?
Julian Day, the former Kmart and Sears exec, hired last month to turn around the struggling RadioShack chain, said goodbye to Claire Babrowski, the former interim CEO and president and COO of the company, who will leave the company officially on August 31. The company has no immediate plans to fill the role of president and COO held by Ms. Babrowski. What should (will) Julian Day do to turn RadioShack around?
Tyrone Wicks, a manager of a RadioShack store, didn’t care much for Spanish the year he took it in high school. Now, he’s finding that understanding the language is both personally rewarding and good for business. Mr. Wicks is among a number of business people who have taken SpeakEasy Survival Spanish classes at Pensacola (Fla.) Junior College to find ways to better communicate with and serve Latino customers. What role do language classes have in retailer training programs?
RadioShack’s board doesn’t seem to care that its CEO lied about college degrees he said he received but did not. On Tuesday, the board issued a statement saying it “reaffirms its support for David Edmondson in fulfilling his role as chief executive officer.” Does any employee’s strong performance on the job outweigh having misrepresented themselves when they applied to join a company?
Women are different than men. That simple understanding has prompted some retailers in the consumer electronics business to adjust their marketing practices and in-store environments to be more inviting for female consumers. Are women shoppers that much different than men? How does a retailer split the difference in areas such as store design when it has both men and women for customers?
RadioShack Corp. is going for a whole new look and insights into how to operate all its stores with its StoreOne flagship concept. An interesting feature of the flagship is the company’s use of smart cards with radio frequency identification chips (RFID) to track shoppers in the store. What is your reaction to RadioShack’s StoreOne concept and the use of RFID chips to better understand how consumers shop the store?
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