Nikki Baird

Nikki Baird

Contributor

Author Biography

Nikki Baird is the vice president of strategy at Aptos, a retail enterprise solution provider. She is charged with accelerating retailers’ ability to innovate. She has been a top global retail industry influencer for several years, with a background in retail and technology. She is a regular contributor to Forbes.com and has been quoted as a retail subject matter expert in <i>The Economist, New York Times, Wall Street Journal, USA Today, Huffington Post</i>, and National Public Radio, among many others. Nikki brings perspective from all sides of the retail technology equation: she has been an industry analyst for nearly fifteen years, co-founding Retail Systems Research, the premier boutique analyst firm focused on the retail industry. Prior to co-founding RSR, Nikki was an analyst at both Forrester Research and Retail Systems Alert Group, where she covered retail industry and technology topics. Prior to that, she was director of marketing for StorePerform, a store execution management software provider, and director of product marketing for Viewlocity, a supply chain software provider focusing on adaptive supply chain execution and exception management. Nikki came to Viewlocity from PwC Consulting, now IBM Global Services, where as a senior manager she led IT strategy consulting engagements for retail and CPG clients. Nikki has an M.B.A. from the University of Texas, Austin, focusing on operations and IT. She also holds a bachelor of arts in political science and Russian, with a minor in physics, from the University of Colorado, Boulder.

Will retail media networks live up to the hype? Discussion

Will retail media networks live up to the hype?

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RFID was made for BOPIS Discussion

RFID was made for BOPIS

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Can the metaverse solve retail’s returns challenges? Discussion

Can the metaverse solve retail’s returns challenges?

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Do malls need to add curbside pickup service to reopen? Discussion

Do malls need to add curbside pickup service to reopen?

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Should fashion retailers mothball spring? Discussion

Should fashion retailers mothball spring?

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Has COVID-19 turned fashion into an endangered retail species? Discussion

Has COVID-19 turned fashion into an endangered retail species?

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The measured store, version 2.0 Discussion

The measured store, version 2.0

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To localize stores or not, that is the question for retailers Discussion

To localize stores or not, that is the question for retailers

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Have U.S. malls lost their sense of community? Discussion

Have U.S. malls lost their sense of community?

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Is it time for retailers to create a tech strategy for pop-up shops? Discussion

Is it time for retailers to create a tech strategy for pop-up shops?

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Has the starting point of customer journeys moved? Discussion

Has the starting point of customer journeys moved?

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Does blockchain face scalability limitations? Discussion

Does blockchain face scalability limitations?

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Is AI’s impact on demand forecasting more hype than reality? Discussion

Is AI’s impact on demand forecasting more hype than reality?

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Will retailers be ready when AR adoption takes hold? Discussion

Will retailers be ready when AR adoption takes hold?

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Retail leaders need to care more about tech Discussion

Retail leaders need to care more about tech

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Is trust the next omnichannel inflection point? Discussion

Is trust the next omnichannel inflection point?

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Store employees of the future will be affiliates, not associates Discussion

Store employees of the future will be affiliates, not associates

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What’s missing from everyday fashion rental subscription services? Discussion

What’s missing from everyday fashion rental subscription services?

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