DISCUSSION
Walmart gives associates free phones and a mobile work app
Written by Tom Ryan
Walmart will give more than 740,000 of its associates free Samsung smartphones this year to support the launch of a work app that is described as “a single source for improved employee engagement and customer care.”
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Photo: Walmart[/caption]
The Me@Walmart app, built in-house in collaboration with Samsung, employs a mix of machine learning, augmented reality, camera vision and artificial intelligence technologies. The app ”replaces several disparate systems that associates previously used throughout their work life.”
Features include:
Photo: Walmart[/caption]
The Me@Walmart app, built in-house in collaboration with Samsung, employs a mix of machine learning, augmented reality, camera vision and artificial intelligence technologies. The app ”replaces several disparate systems that associates previously used throughout their work life.”
Features include:
- Scheduling: Associates can view their shifts up to two weeks in advance, check on their upcoming paid time off and request changes to their schedule.
- Mobile Clock In: Using geofencing technology, associates can clock in with a tap of a button once they arrive at their store.
- Push-to-Talk: Pushing to talk enables associates to connect with one another, “helping them work as a team to stay nimble and react to customers’ needs.” Some employees will still carry walkie talkies.
- Ask Sam: Likened to an AI-enabled virtual assistant, the feature lets associates ask the app questions, scan items to find out where the items are and how many are in stock, and order an item for a customer online. The feature was previously available to some associates as a separate app.
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