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Commentary and Discussion From the Retail Community

The Hassle of Locked-Up Merchandise

25 Comments
A recent survey from Numerator found that 27% of shoppers will switch retailers or abandon the purchase when they see products under lock and key. What solutions do you see…

Are Toys on the Path to a Sales Recovery?

7 Comments
Mattel and Hasbro recently lowered their 2024 year-end sales forecasts, but both are hopeful for a continued stabilization of the toy industry over the key holiday quarter. Do you suspect…

Should REI Be Banning Serial Returners?

15 Comments
REI recently confirmed that it was banning a small fraction of frequent returners from making any more exchanges or returns. The outdoor retailer is known for its customer-friendly return policies,…

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