Did The Pandemic Launch An Indie Revival?
The novel coronavirus pandemic led to many changes in consumer habits, including a greater customer penchant for shopping from independent retailers.
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What Happens When a CEO Tells Employees to Skip The Trip to Pity City?
Andi Owen, CEO of MillerKnoll, was recorded last month on a virtual town hall meeting responding to questions from employees on various topics, including bonuses, where she took issue with questions that came through regarding how workers could “stay motivated” if they knew they would not be receiving performance bonuses.
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Will ‘Treats’ Make PetSmart a Pet Parent’s Forever Friend?
PetSmart’s “Treats Rewards” program is seeking to deepen those connections with the more than 60 million members who have joined the program since its inception in August 2018.
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Does David’s Bridal Have Irreconcilable Differences With Consumers?
David’s Bridal, on Monday, filed for Chapter 11 bankruptcy protection. It previously went bankrupt in 2018.
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Will 2-D Barcodes Add A New Dimension To Shopping?
GS1 US, the non-profit standards body in charge of barcodes, has announced an initiative called Sunrise 2027, which will replace the long-familiar UPC with a two-dimensional, QR-code-style alternative.
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Can Barbie Deliver An Immersive Brand Experience?
On April 14, a 20,000 square-foot attraction, “World of Barbie,” opened in Santa Monica offering interactive installations which let customers visit Barbie’s Dreamhouse, board a space shuttle and more.
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Should More Retailers Roll Out Free Shipping Membership Programs?
A university study concludes that paid, membership-based free shipping (MFS) programs can compensate for delivery costs, reduce customer churn and be a significant revenue source.
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Is Amazon’s Generative AI Push a Cloud Gamechanger?
Amazon.com’s cloud computing division last week released a suite of generative AI tools that can enable companies to build chatbots, generate and summarize text, and classify images based on a prompt.
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Americans Have Money to Spend. Where Will They Spend It?
The retail market today seems strong than it was a year ago, but will it continue to grow? How will consumers spend in a post-pandemic world? The answer: differently.
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Does Virtual Fitting Room Tech Discourage Sales?
University research finds virtual fitting rooms aren’t “uniformly positive” for customers, particularly those customers with unhealthy body image perceptions.
