Are Retailers Boring the Heck out of Shoppers?
A recent Wall Street Journal article explored “how shopping got so boring” and placed the blame for a lack of retail innovation on fallout from the pandemic and retailers playing it too safe.
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Pepsi Brings Its Name Back Front And Center
PepsiCo unveiled its redesigned logo for its flagship soda line in late March, placing the brand name in the middle of the circle where everyone expects it to be.
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Are Older Workers The Answer To Retail’s Staffing Problems?
A Wall Street Journal article today reports employers are turning to older individuals to fill jobs mainly because they find them more reliable and willing to work than younger people.
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How Will Generative AI Shape Retail Customer Service?
Customer service reps (CSRs) continue to land on lists of the top ten jobs at risk due to advances in conversational artificial intelligence (AI).
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Canada Plans to Comp Citizens For Inflated Grocery Costs
Inflation may be slowing globally, but customers are still getting hit hard by high prices on the grocery shelves.
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Has Walmart Built a Better Website Than Amazon?
Walmart earlier this week unveiled its redesigned website and app, which immediately drew comparisons to Amazon.com.
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Will Slow Checkout Lanes Appeal To Americans?
Jumbo, the Dutch grocery chain, has introduced a special checkout lane designed for customers who don’t want to be rushed and who look forward to some social time with the cashier.
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Why Supply Chain Transparency And Sustainability Are So Important Right Now
Robots were everywhere last month at ProMat, a major material handling trade show, along with autonomous guided vehicles, artificial intelligence, inventory and network optimization software and mobile technology.
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Is Beauty A Natural Extension For Dollar General?
Dollar General is rolling out enhanced in-store layouts and broader offerings in the beauty category in approximately 300 stores as part of an initiative dubbed “Beauty Reinvention.”
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What Does Lululemon See When It Looks In Its Mirror?
Lululemon last week announced that it would no longer require members of its paid-membership program, lululemon Studio, to acquire the at-home workout device.
