Black Friday is too late

Black Friday is too late

For one segment of shoppers, the holiday season starts early and they’ll be spending more than people who wait for Black Friday to start buying their gifts. What do retailers need to do to capture early shopper dollars without sacrificing potential buying later in the Christmas selling season?

Should Old Navy and others offer better deals online than in stores?

Should Old Navy and others offer better deals online than in stores?

Customers still spend the most in physical stores, so why is Old Navy offering lower prices online than in their brick and mortars? That was the question for retail anthropologist and half of the Kizer & Bender speaking duo, Georganne Bender, in a recent mall visit to Old Navy. Is it important for retailers to offer customers a consistent pricing across online and offline channels?

Brands are simply guests on Amazon’s platform and that’s okay

Brands are simply guests on Amazon’s platform and that’s okay

Amazon.com’s rapid private label expansion is making many branded manufacturers uncomfortable. According to Scrapehero, Amazon’s private label offerings now encompasses 6,825 products across 100 distinct labels. Of these, nearly 70 percent are in the apparel category. Is Amazon overstepping its bounds in giving preferential positioning to its private brands?